Case Studies

The consumer’s issue: “I purchased a used 2008 plate vehicle with 70,000 miles on the clock for £3,000. Five days later, various issues arose including the car struggling to shift through the gears. I took the car back to the accredited business and they said it hadn’t been repaired yet, but was safe to drive. … Continue reading "Failing mechatronics unit"

The consumer’s issue: “I asked the dealership to fix my faulty wipers, but after numerous attempts and paying them over £1,000 to replace the wiper relay, motor and junction box, they failed to rectify the issue. The business recommended more repairs, but this was too expensive, so I took the car to another garage where … Continue reading "Faulty wipers"