Case Studies

The consumer’s issue: “My two-year-old vehicle lost power on the motorway and the clutch didn’t work. After pulling on to the hard shoulder, there was a loud bang and smoke appeared from under the bonnet. It would seem that the gearbox exploded and there was a small fire which I extinguished. I reported the issue … Continue reading "Clutch failure"

The consumer’s issue: “My car went in for its annual service, and at the time, the business didn’t advise me to replace the camshaft drive and tensioner. A year later, these components failed and caused further damage to my vehicle. I deem the business to have been negligent for not providing me with the right … Continue reading "Camshaft drive and tensioner replacement"