Case Studies

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent case studies of how we have helped.

Case Studies

February 27, 2018

Vehicle Warranty Products

Loss of power

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February 27, 2018

New Car

A rusting car

Case Studies
The consumer’s issue: “I have had the car assessed by the dealership under the anti-corrosion warranty because of the occurrence of rust. When asked for the documentation between the dealership and the vehicle manufacturer, and how the dealership came to decision of a 50% contribution towards the cost of repairs for the rust, the dealership … Continue reading "A rusting car"
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February 27, 2018

Vehicle Sales

Car charging confusion

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February 27, 2018

Service & Repair

Engine malfunction warning

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