Service & Repair

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Service & Repair Code case studies of how we have helped.

Case Studies

March 6, 2018

Service & Repair

Coil pack repair

Case Studies Read more

February 27, 2018

Service & Repair

Heater failure

Case Studies Read more

February 27, 2018

Service & Repair

Engine malfunction warning

Case Studies
The consumer’s issue: “The garage has had our car for approximately seven months and it is still not repaired. The updates have been infrequent and no progress is being made. The car has been returned to us twice, supposedly with the repairs done, but we have had to take the car back to the garage … Continue reading "Engine malfunction warning"
Read more