Vehicle Sales

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Sales Code case studies of how we have helped.

Case Studies

March 6, 2018

Vehicle Sales

Paint defect rejection

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February 27, 2018

Vehicle Sales

Engine Management Light (EML)

Case Studies
The consumer’s issue: “I purchased a 2008 plate car from a dealership in April 2016. During the test drive, the Engine Management Light (EML) illuminated, and I was told this would be repaired before the sale and a courtesy car provided. On 04 May 2016, the car was delivered and I was informed that the … Continue reading "Engine Management Light (EML)"
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February 27, 2018

Vehicle Sales

Car charging confusion

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