Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
July 24, 2019
Vehicle Warranty Products
Wheel bearing failure claim
Case StudiesThe consumer’s issue: “The business has refused my warranty claim based on the information provided, and explained that the problem with my car was the result of wear and tear. My complaint included the point that, in their conditions and exclusions which I was given when signing up to the warranty, it states no liability … Continue reading "Wheel bearing failure claim"
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November 6, 2018
Vehicle Warranty Products
Flywheel replacement warranty claim
Case StudiesThe consumer’s issue: “Whilst driving, my clutch felt like it wasn’t working correctly. I reported this to the warranty provider who advised me to take it to an authorised repairer, and they subsequently said that the car was safe to drive. I took the vehicle for an MOT six months later, and asked them to … Continue reading "Flywheel replacement warranty claim"
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