Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
November 27, 2018
Vehicle Warranty Products
Turbo fault warranty claim
Case StudiesThe consumer’s issue: “My car broke down with a turbo fault. However, the warranty company declined to cover the cost of the repair. I therefore had to pay them, and am now requesting that these are reimbursed in full.” The accredited business’ response: The car was not serviced in accordance with the manufacturer’s guidelines, which … Continue reading "Turbo fault warranty claim"
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September 1, 2018
Vehicle Warranty Products
Warranty policy cancellation claim
Case StudiesThe consumer’s issue: “I took out a policy with the warranty company in March 2016, which I then cancelled in March 2017 as the level of assistance that I received in my time of need was unsatisfactory. I received a threatening letter from a debt recovery agent demanding £300 of unpaid premiums during 2017. However, … Continue reading "Warranty policy cancellation claim"
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