Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
September 4, 2018
Vehicle Warranty Products
Flooded battery well claim
Case StudiesThe consumer’s issue: “Around 14 months after I bought my 2013 plate used vehicle, it was discovered that the battery well under the boot floor was flooded with rainwater which had caused extensive damage to the electrical systems housed in the well. The extended warranty provider refused to pay for the repairs as they believed … Continue reading "Flooded battery well claim"
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August 6, 2018
Vehicle Warranty Products
Faulty seat mechanism
Case StudiesThe consumer’s issue: “I purchased a vehicle and had to return it to the dealership for an investigation due to a problem with the seat. The dealer subsequently discovered that the seat mechanism had failed. The warranty provider declined my claim for the cost of the repair to be covered by the warranty. The reason … Continue reading "Faulty seat mechanism"
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