Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
June 7, 2018
Vehicle Warranty Products
Replacement steering rack claim
Case StudiesThe consumer’s issue: “I bought a used car in August 2015, and at the time of purchase, I took out a three-year mechanical breakdown warranty. On 20 July 2017, I submitted a claim for the replacement of a steering rack, but this was declined because I hadn’t serviced the car and had therefore voided the … Continue reading "Replacement steering rack claim"
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May 1, 2018
Vehicle Warranty Products
Steering rack warranty claim
Case StudiesThe consumer’s issue: “I bought a used car in August 2015, and at the time of purchase, I got a three-year extended warranty which was due to expire on 31 August 2018. On 20 July 2017, I submitted a claim for a replacement steering rack, but this was declined because I hadn’t had the car … Continue reading "Steering rack warranty claim"
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March 12, 2018
Vehicle Warranty Products
