Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

May 8, 2018

Vehicle Warranty Products

Faulty wheel bearing

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May 1, 2018

Vehicle Warranty Products

Steering rack warranty claim

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May 1, 2018

Vehicle Warranty Products

Expansion tank cap warranty claim

Case Studies
The consumer’s issue: “I bought a used car which came with a free six-month warranty, and I had a problem with leaking coolant. This was initially diagnosed as the expansion tank cap, but the extended warranty provider refused to pay for either the cap or the diagnosis because it wasn’t a covered component. A further … Continue reading "Expansion tank cap warranty claim"
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April 10, 2018

Vehicle Warranty Products

Broken suspension arms

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March 12, 2018

Vehicle Warranty Products

Warranty invalidated by service history

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February 27, 2018

Vehicle Warranty Products

Loss of power

Case Studies
The consumer’s issue: “In 2013, I bought a 9 year old vehicle with 41,200 miles on the clock. I was provided with a dealer guarantee when I bought it, which I’ve renewed every year since. When driving from London to Switzerland in February 2017, I experienced a loss of power. The car was still driveable, … Continue reading "Loss of power"
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