Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
May 1, 2018
Vehicle Warranty Products
Expansion tank cap warranty claim
Case StudiesThe consumer’s issue: “I bought a used car which came with a free six-month warranty, and I had a problem with leaking coolant. This was initially diagnosed as the expansion tank cap, but the extended warranty provider refused to pay for either the cap or the diagnosis because it wasn’t a covered component. A further … Continue reading "Expansion tank cap warranty claim"
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March 12, 2018
Vehicle Warranty Products
Warranty invalidated by service history
Case Studies Read moreFebruary 27, 2018
Vehicle Warranty Products
Loss of power
Case StudiesThe consumer’s issue: “In 2013, I bought a 9 year old vehicle with 41,200 miles on the clock. I was provided with a dealer guarantee when I bought it, which I’ve renewed every year since. When driving from London to Switzerland in February 2017, I experienced a loss of power. The car was still driveable, … Continue reading "Loss of power"
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