Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

Filter News

May 30, 2017

News & Views

The Motor Ombudsman sees record level of customer contacts during opening four months of 2017

Press Releases
The Motor Ombudsman reports 45% increase in consumer contacts for January to April 2017 compared to the same period in 2016* Vehicle Sales Code of Practice attracts the most contacts from motorists at over 1,000 every four weeks Year-to-date, car quality, the standard of work carried out and warranties are the source of the majority … Continue reading "The Motor Ombudsman sees record level of customer contacts during opening four months of 2017"
Read more

May 9, 2017

News & Views

Nearly a quarter of motorists are influenced by an advertisement when buying a new car

Press Releases
24% of consumers are influenced by an advert when purchasing a new car according to The Motor Ombudsman’s annual New Car Code of Practice survey Vehicle choice of 17 to 25 year olds and male buyers is most likely to be guided by advertising Study found that 93% of vehicles purchased complied with the detail … Continue reading "Nearly a quarter of motorists are influenced by an advertisement when buying a new car"
Read more