Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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May 18, 2020

News & Views

Businesses help protect customers and staff from COVID-19

News & Views
Following the recent publishing of government guidelines and motor industry guidance in response to the Coronavirus (COVID-19) pandemic, many businesses servicing and repair cars have changed the way that they work, and have introduced new procedures to protect the safety of staff and customers at their premises.   We have therefore gathered together a few … Continue reading "Businesses help protect customers and staff from COVID-19"
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April 15, 2020

News & Views

TMO names Q1 prize draw winner

News & Views
For some “feel-good” news during these challenging times, Diana from London has scooped £500 worth of Lifestyle Vouches in the first quarterly prize draw of 2020. She rated and reviewed Direct Garage Services in Blackheath on The Motor Ombudsman’s Garage Finder after receiving exceptional service when visiting the independent garage for her annual service and … Continue reading "TMO names Q1 prize draw winner"
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