Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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January 22, 2019

News & Views

The Motor Ombudsman extends accreditation to all Harwoods Group car dealerships and Repair Centres

Press Releases
Harwoods Group’s 14 car sales and repair locations across the South of England are now accredited to The Motor Ombudsman’s Motor Industry Codes of Practice Latest agreement builds on four Harwoods businesses that have been committed to the Service and Repair, and Vehicle Sales Codes since 2016 Motor Ombudsman accreditation gives Harwoods Group several benefits, … Continue reading "The Motor Ombudsman extends accreditation to all Harwoods Group car dealerships and Repair Centres"
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January 3, 2019

Motoring Advice

Getting to know vehicle handovers

Vehicle Maintenance
In the last “Getting to Know” guide, we touched on test drives, to help to decide what car to buy. This week, it’s all about handovers, the last stage of the vehicle purchase process.   What is a vehicle handover?   A vehicle handover is often an exciting time when you get the keys to … Continue reading "Getting to know vehicle handovers"
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