Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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May 21, 2019

News & Views

It’s good 2 talk

Press Releases
The Motor Ombudsman says consumers communicating with a business before ADR is key to resolving complaints The Motor Ombudsman, the automotive dispute resolution provider, has unveiled the “#talk2resolve” campaign on their Twitter page (@Motor_Ombudsman). The aim of the online awareness drive is to emphasise the importance of consumers giving a business the opportunity to resolve … Continue reading "It’s good 2 talk"
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April 25, 2019

Motoring Advice

Getting to know vehicle history checks

Vehicle Maintenance
Buying a second hand car is often a big financial commitment, and therefore it’s important that you check the background of a vehicle thoroughly so as to determine whether it will be a suitable purchase. In this week’s “Getting to Know” guide, we therefore turn our attention to what vehicle history or provenance checks are, … Continue reading "Getting to know vehicle history checks"
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