Useful Information

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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November 14, 2017

News & Views

Motorists urged to tick all the boxes this winter says The Motor Ombudsman

Press Releases
• Drivers advised to look out for The Motor Ombudsman logo when choosing a local garage to get their car ready for winter • Downloadable winter ticklist introduced on The Motor Ombudsman website to guide motorists through the key points to consider when taking their car to a garage • The Motor Ombudsman’s online Garage … Continue reading "Motorists urged to tick all the boxes this winter says The Motor Ombudsman"
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October 11, 2017

Motoring Advice

Getting to know the new insurance write-off categories

Motoring Advice
The long-standing A, B, C and D insurance write-off classifications were overhauled by the Association of British Insurers (ABI), and new ones came into effect on 01 October 2017. Various organisations, such as vehicle manufacturers and government agencies, were consulted before the new categories were introduced.   Why were the existing categories changed?   The … Continue reading "Getting to know the new insurance write-off categories"
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October 5, 2017

News & Views

We have a winner!

News & Views Read more

October 5, 2017

Motoring Advice

Getting to know brakes

Vehicle Maintenance Read more