News & Views

News from The Motor Ombudsman

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing news, views and commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition. This contains essential tips for summer and winter driving as well as a guide for new drivers.

In the News and Views section you’ll find our latest news and press releases. On a regular basis we report on dispute resolution trends and the latest developments from The Motor Ombudsman.

If you require further information, please get in touch with us. Contact the media team.

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July 8, 2019

News & Views

Deposits – to refund or not to refund

News & Views
Deposits – to refund or not to refund, that is the question   The Motor Ombudsman, the automotive dispute resolution provider, looks at the circumstances where a deposit should and shouldn’t be returned to a customer during the purchase of a new or used vehicle.   To secure the purchase of a brand new or … Continue reading "Deposits – to refund or not to refund"
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May 21, 2019

News & Views

It’s good 2 talk

Press Releases
The Motor Ombudsman says consumers communicating with a business before ADR is key to resolving complaints The Motor Ombudsman, the automotive dispute resolution provider, has unveiled the “#talk2resolve” campaign on their Twitter page (@Motor_Ombudsman). The aim of the online awareness drive is to emphasise the importance of consumers giving a business the opportunity to resolve … Continue reading "It’s good 2 talk"
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