Motoring Advice

The Motor Ombudsman is dedicated to offering fair and impartial dispute resolution however in addition to this we want to help motorists keep their cars on the roads as well as reporting and providing commentary on the Servicing and Repair and Vehicle Sales sector.

Take a look at the Motoring Advice section for useful information on how to keep your car safe on the road and in the best possible condition.

In the News and Views section you’ll find our latest news and press releases.

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October 11, 2017

Motoring Advice

Getting to know the new insurance write-off categories

Motoring Advice
The long-standing A, B, C and D insurance write-off classifications were overhauled by the Association of British Insurers (ABI), and new ones came into effect on 01 October 2017. Various organisations, such as vehicle manufacturers and government agencies, were consulted before the new categories were introduced.   Why were the existing categories changed?   The … Continue reading "Getting to know the new insurance write-off categories"
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September 21, 2017

Motoring Advice

Getting to know your clutch

Vehicle Maintenance
Our in-house adjudicators often receive contacts from consumers relating to the clutch on their vehicle which is considered to be a wear and tear component. But what does it do, and how does it work? Read on to find out more…   What is the clutch for?   The purpose of the clutch in a … Continue reading "Getting to know your clutch"
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September 14, 2017

Motoring Advice

Getting to know car finance

Motoring Advice Read more

August 23, 2017

Motoring Advice

Getting to know the GDPR

Motoring Advice Read more