Our Codes of Practice

The Motor Ombudsman operates four Codes of Practice which are all approved by the Chartered Trading Standards Institute (CTSI) Consumer Codes Approval Scheme (CCAS).

Our codes of practice ensure that businesses are operating to the highest standards and give consumers peace of mind that they are using a business they can rely on.

You can find out more about each code of practice by visiting the relevant pages below. You’ll also be able to find out which businesses are accredited to each of the codes.

The Motor Ombudsman Trading Standards Consumer Codes of Practice