The Service and Repair Code commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.
In November 2011, the Service and Repair Code was awarded full Office of Fair Trading approval and now operates as a Chartered Trading Standards Institute (CTSI) approved code, giving you the confidence that, with a garage accredited to The Motor Ombudsman, you can be sure to receive a professional, reliable service.
- Independent garages
- Franchised dealers/manufacturers
- All servicing and repair work
What The Code Means To You…
- Honest and fair services
- Work completed as agreed
- Competent and conscientious staff
- Open and transparent pricing
- Invoices that match quoted prices
- Download a copy of the Code of Practice booklet
Find a garage accredited to the Code
Thousands of garages across the country are accredited to the Service and Repair Code and/or the Vehicle Sales Code. Find a local garage near you with our online Garage Finder and when you’ve used it, please leave feedback and rate the service you have received for all to see.