Service and Repair Code

The Service and Repair Code commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.

In November 2011, the Service and Repair Code was awarded full Office of Fair Trading approval and now operates as a Chartered Trading Standards Institute (CTSI) approved code, giving you the confidence that, with a garage accredited to The Motor Ombudsman, you can be sure to receive a professional, reliable service.

The Covers:

  • Independent garages
  • Franchised dealers/manufacturers
  • All servicing and repair work

What The Code Means To You…

  • Honest and fair services
  • Work completed as agreed
  • Competent and conscientious staff
  • Open and transparent pricing
  • Invoices that match quoted prices

Find a garage accredited to the Code

Thousands of garages across the country are accredited to the Service and Repair Code and/or the Vehicle Sales Code. Find a local garage near you with our online Garage Finder and when you’ve used it, please leave feedback and rate the service you have received for all to see.

Service & Repair