Contact Us (Media and Business)

Important: This form is primarily intended for business and media enquiries. It is not designed for submitting or managing individual cases. The Business and Media teams are unable to respond to consumer requests.

Contact information

Christmas and New Year opening times Christmas and New Year opening times The Motor Ombudsman will be closed over the festive period from 11am on Wednesday 24th December until 9am on Monday 2nd January. We will respond to your business or media enquiry as soon as we can in the New Year. Please note that we are unable to respond to consumer enquiries about a dispute via our online form.
Cases New & Existing 0345 241 3008
Business Enquiries 0203 597 6870
Phone Line Opening Hours 9am – 4.30pm | Monday to Friday
Registered Address The Motor Ombudsman, 71 Great Peter Street, London, SW1P 2BN, United Kingdom
Submit a dispute
This form is for Businesses and Media only. If you are a consumer and have an enquiry about a dispute, please call our Customer Service Centre or reply to the latest email you have received from us.
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Find your nearest accredited business

Find a business accredited to The Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Codes of Practice