Contact Us (Media and Business)

Important: This form is primarily intended for business and media enquiries. It is not designed for submitting or managing individual cases. The Business and Media teams are unable to respond to consumer requests.

Contact information

Temporary Technical Difficulties The issue with emails has now been resolved. We had been experiencing some technical difficulties relation to receiving emails. If you have an exisiting case with us, and have used your case reference we will have received your email. Please only call if you have emailed without a case reference and received a bounce back email.
Cases New & Existing 0345 241 3008
Business Enquiries 0203 597 6870
Phone Line Opening Hours 9am – 4.30pm | Monday to Friday
Registered Address The Motor Ombudsman, 71 Great Peter Street, London, SW1P 2BN, United Kingdom
Submit a dispute
This form is for Businesses and Media only. If you are a consumer and have an enquiry about a dispute, please call our Customer Service Centre or reply to the latest email you have received from us.
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Find your nearest accredited business

Find a business accredited to The Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Codes of Practice