Contact us

Press and Media enquiries

If you need any more information on a news item, a quote, logos or a picture to go with your story, you can contact our media team by completing the contact form below.

We regularly issue press releases and you can find our latest news here.

Christmas and New Year opening hours

We will  be closed for the Christmas period from 5pm on Friday 21st December.
The office will re-open at 9am on Wednesday 2nd January.

Whilst we are closed you can still leave us a message and we will respond as soon as we can in the New Year.



The press office cannot advise consumers or provide updates on specific complaints.

If you are a consumer with an enquiry, you can find information about how to contact our Dispute Resolution Service here.

If you are a business that is already accredited or would like to be accredited, please contact our Business Services team here.