Courtwood Car Services

TMO Talks To Randeep Reehal, Operations Director 

Based in Uxbridge, Courtwood Car Services is a family-run business which has been established for over 40 years. They service and maintain vehicles of all makes and models.

 

Courtwood Car Services has also built a reputation for being a female friendly garage. They recognise the importance of female drivers being confident to have their vehicles serviced and maintained by them and have developed services specifically for our female clients. We caught up with Randeep to find out more.

 

TMO: How long have you worked at Courtwood Car Services?

 

RR: I have worked at Courtwood Car Services for 25 years

 

TMO: Why did you choose to work at Courtwood Car Services?

 

RR: I chose to work at Courtwood Car Services as it’s a family business and I’m also a car enthusiast.

 

TMO: What do you most enjoy about your job and your work in the service and repair sector?

 

RR: I love empowering people, and to help people understand what they are paying for, the challenge of being a woman in the industry!

 

TMO: What are your career highlights?

 

RR: My highlights are being of an ethnic minority and being successful.

 

TMO: What do you do to encourage more women to take up a role within a garage or the motor industry?

 

RR: To encourage more women to work in the motor industry, we offer courses on basic maintenance, as well as talks, informative videos and networking opportunities.

 

TMO: How many female staff work for you, and in what roles?

 

RR: There are four ladies that work at Courtwood Car Services in administrative and basic car maintenance functions.

 

TMO: What do you think the main challenges will be for your business this year?

 

RR: The main challenge that I see this year is customers wanting to supply their own parts for the repair of their cars.

 

TMO: How does your business benefit from being accredited to The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair?

 

RR: Being accredited to The Motor Ombudsman provides our customers and staff with peace of mind.

 

Interview conducted in conjunction with International Women’s Day on 08 March 2019.