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How do I complain about breakdown companies?

If your dispute is regarding a breakdown service, The Motor Ombudsman does not offer a Code of Practice but you can ask your breakdown provider if they have a dispute resolution service and, if so, who this is.

 

 


How to submit a dispute to The Motor Ombudsman

The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses.

Before you submit a dispute to us, firstly please ensure you have taken a look at the information about our process on the resolve a dispute page.

Submit a dispute

 

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If you would like to see a question answered on our Knowledge Base, please email us at: media@tmo-uk.org.

 

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