How do I complain about breakdown companies?
If your dispute is regarding a breakdown service, The Motor Ombudsman does not offer a Code of Practice but you can ask your breakdown provider if they have a dispute resolution service and, if so, who this is.
How to submit a dispute to The Motor Ombudsman
The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses.
Before you submit a dispute to us, firstly please ensure you have taken a look at the information about our process on the resolve a dispute page.
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