Can The Motor Ombudsman resolve disputes with non-UK based businesses?
We can only look to resolve a dispute with a Motor Ombudsman-accredited business that is located in the UK (England, Scotland and Wales). Unfortunately, we are unable to help consumers that have a dispute with car retailers or repairers in Ireland.
You can check whether a business is signed up to our Service and Repair and/or Vehicle Sales Codes of Practice by typing in the business name or postcode into our online Garage Finder.
If your dispute relates to a new car under the vehicle manufacturer’s warranty or an extended warranty product, a full listing of accredited businesses can be found here: