Do The Motor Ombudsman’s Codes of Practice apply to cars bought at auction?
Unfortunately, auctions and private sales are not within The Motor Ombudsman’s remit.
You may wish to contact Citizens Advice who will be able to help you understand your legal rights, and give you advice on the best course of action. You can call them on 0345 404 0506 or visit their website here.
We are sorry that we cannot help you on this occasion but please do get back in touch if you need anything further.
