How do I get compensation from a garage?

Unlike a civil court, The Motor Ombudsman does not award compensation for losses, which are not easily quantifiable such as loss of earnings, inconvenience or stress. If you have suffered a demonstrable financial loss due to the actions of an accredited business, we can instruct the business to refund the money – but we would not stipulate an amount of general compensation.

Should wish to make a claim for non-demonstrable losses then you may wish to contact the Citizens Advice Bureau on 03454 04 05 06 for some guidance on your legal rights as we will not be able to assist you further.