I have a warranty claim, but a dealership or garage is unable to book my car in before my warranty expires. What can I do?
If you are looking to make a claim on your active warranty policy, but a dealership or garage is unable to accommodate your vehicle to assess the defect or issue being reported before the policy expires, and it is later found that the problem was one that was covered under the terms of the warranty, you will not be liable for any repair costs.
If the claim does not fall under the terms of your warranty, even if the car was seen after the expiry of the policy, you will be asked to cover the cost of any remedial work carried out on your vehicle.
If you are unable to take your car to a dealership or garage prior to the warranty agreement expiring due to them being unable to accommodate your vehicle, it is worth contacting the administrator of the policy to discuss your concerns and possible solutions available.
Before any remedial or repair work being undertaken by a business, it is important that you ask for a quote and confirm your agreement to the cost if you wish to proceed.
