How do I complain about motorhome and caravan repairs?
If your dispute is regarding a motorhome or a caravan repair, then you would not be covered under our Code of Practice for Service and Repair. However, you can refer your complaint to the National Caravan Council who may be able to assist you further.
How to submit a dispute to The Motor Ombudsman
The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with disputes that arise between consumers and Code-accredited businesses.
Before you submit a dispute to us, firstly please ensure you have taken a look at the information about our process on the resolve a dispute page.
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