What happens if I find a fault within 30 days of buying a car?
If you find a fault with your vehicle within the first 30 days, you can raise this with the seller and ask for your money back. You may be entitled to a full refund.
If you are outside of the first 30 days, the seller has one opportunity to repair or replace your vehicle. If you are reporting a fault within the first six month, it is presumed this fault was there at point of sale. The seller will need to prove otherwise. If outside of the first six months, you will need to prove this fault was there at point of sale.
The seller has only one opportunity to repair or replace, and if this fails because the same fault persists or a new inherent fault has developed, you can ask for a price reduction, which means a partial refund but you keep your vehicle. Alternatively, you can ask for rejection, which is to return the vehicle and get your money back. Remember, the seller is entitled to deduct usage, which is usually the miles you have added to the vehicle.
