TMO announces finalists for 2021 Awards

The Motor Ombudsman reveals the final shortlist for the 2021 Garage Star and Customer Service Star Awards


From nearly 1,100 nominations received by customers of Motor Ombudsman-accredited businesses, we are pleased to announce the final shortlist for our 2021 Garage Star and Customer Service Awards.


We wish all finalists the very best of luck in the competition, and the winners and highly commended entries, which have been selected by our judging panel, will be announced next week on Tuesday, 23rd November 2021.


2021 Garage Star Awards


The three finalists for each of the eight regions of the 2021 Garage Star Awards are listed below. Each of the regional winners will be put forward for the overall National Garage Star Award for this year’s competition.




  • A & J Fleetcare (Leeds, Yorkshire)
  • Paul Hutchinson, Manager at Protyre Southport (Southport, Merseyside)
  • Westmoor MOT Centre (Newcastle Upon Tyne, Tyne and Wear)




  • AAK Auto Services (Whitstable, Kent)
  • Christchurch Tyres – Team Protyre (Christchurch, Dorset)
  • Crown Honda Bushey Heath (Bushey, Hertfordshire)




  • Abbeygate (Wymondham, Norfolk)
  • Alex Paul Colk, Manager at Thetford Tyre and Exhaust Centre – Team Protyre (Thetford, Norfolk)
  • Frettenham Service Station (Frettenham, Norfolk)




  • Bathwick Tyres – Team Protyre (Bideford, Devon)
  • Cadley Garage (Marlborough, Wiltshire)
  • Protyre Westbury (Westbury, Wiltshire)




  • Clarkes4Landys (Market Drayton, Shropshire)
  • Eden Tyres & Servicing Swadlincote (Swadlincote, Derbyshire)
  • Lindleys Autocentres Arnold (Arnold, Nottinghamshire)




  • 1 Stop Motor Shop (Newtownabbey, County Antrim)
  • Belfast Audi (Belfast, County Antrim)
  • JC Halliday & Sons (Eglinton, Londonderry)




  • Anderson Clark Motor Repairs (Inverness, Inverness-shire)
  • The Garage (Whitburn) (West Lothian)
  • W Livingstone (Glasgow, Lanarkshire)




  • Avia Autos (Bridgend, South Wales)
  • FRF Toyota Haverfordwest (Haverfordwest, Pembrokeshire)
  • Harris Brothers – Team Protyre (Swansea, Glamorgan)


2021 Customer Service Star Awards – Vehicle manufacturer


The finalists in the vehicle manufacturer category of the 2021 Customer Service Star Awards are as follows:


  • Honda UK
  • Polestar Automotive