Alternative Dispute Resolution Resources
Explore our latest articles around Alternative Dispute Resolution, for insights into practical, helpful information around what to do if you are raising a dispute with a car dealership, garage or other automotive business.
Latest car dispute advice and resolution guides.
Read expert articles covering your legal rights and the process of resolving disputes with automotive businesses, from initial complaints through to formal resolution.
Read latest FAQs
What is ADR?
Read The Motor Ombudsman’s straightforward introduction to Alternative Dispute Resolution (ADR) and how it offers an alternative to going to court.
Can you get a refund from a car dealership for a faulty car?
Understand your rights when purchasing a faulty vehicle, including when you may be entitled to a repair, replacement, or refund.
Vehicle Warranty FAQs
Find out how vehicle warranties work, what they typically cover, and what to check before buying or making a claim under a warranty agreement.
How to dispute a car repair bill
Learn what to do if you disagree with a car repair bill, including your rights as a consumer and the steps you can take to resolve a dispute.
