Cookie policy

Introduction

Most websites use cookies to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do many different things. They allow you to navigate between website pages efficiently, store your preferences and generally improving your experience of any website. Cookies make the interaction between you and the website faster and easier.

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie.

Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what is in your shopping basket.

What to do if you do not want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without them knowing.

Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

How can I control cookies?

If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings. You may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.

How The Motor Ombudsman uses cookies

The Motor Ombudsman will work without cookies but you may lose some features and functionality if you choose to disable cookies.

The table below explains the cookies we use and why we use them.

Cookie Name Description & purpose Persistence More information
Google Analytics __utma These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 30 minutes More information about Google’s privacy policy
__utmb 30 minutes
__utmc End of session
__utmz 6 months
WordPress wordpress_test_cookie These cookies are only set when administrators and editors of the website log into the WordPress administration area. They are not set for ordinary website visitors. End of session More information about WordPress cookies
wordpress_<id> End of session
wordpress_logged_in_<id> 15 days
wp-settings-<id> 1 year
wp-settings-time-<id> 1 year
Total Cache w3tc_referrer Used by the website’s caching engine to make sure that the visitor receives the correct user experience. End of session
PHPSESSID PHPSESSID Used by the website’s membership functionality. Does not gather any information about you that could be used for marketing or remembering where you have been on the internet. End of session

 

You can read the Motor Ombudsman’s Privacy Policy here.

 

Last updated: 26/11/2021