Can I still contact and submit a case for review by The Motor Ombudsman?
Can I still contact and submit a case for review by The Motor Ombudsman? Yes, it is ‘business as usual’,...
Will it take longer for The Motor Ombudsman to resolve my case during the next few months?
Will it take longer for The Motor Ombudsman to resolve my case during the next few months? We always try...
My contact at the business that I have an issue with is in self-isolation, and I’m struggling to resolve my dispute. How can I move my complaint forward?
My contact at the business that I have an issue with is in self-isolation, and I’m struggling to resolve my...
What can I do if I’m self-isolating and can’t get to a garage in time for my car’s MOT?
What can I do if I’m self-isolating and can’t get to a garage in time for my car’s MOT? If...
How can I find out when my next MOT is due?
How can I find out when my next MOT is due? If you do not have a paper copy of...
If I’m self-isolating, will my new vehicle warranty be invalidated if I can’t service my car in time?
If I’m self-isolating, will my new vehicle warranty be invalidated if I can’t service my car in time? Most...
I’m worried about taking my car to the garage for a repair or service, as I could come into direct contact with germs from other people, and from those who may have driven my car. What can I do?
I’m worried about taking my car to the garage for a repair or service, as I could come into direct...
I have a service booked in the coming weeks with a dealer group or garage, but they have now closed. What can I do?
I have a service booked in the coming weeks with a dealer group or garage, but they have now closed....
My regular garage has shut down because of the virus. Where I can find another reputable business to repair my car?
My regular garage has shut down because of the virus. Where I can find another reputable business to repair my...
I’ve been made redundant and can no longer afford my car finance payments. What can I do?
I’ve been made redundant and can no longer afford my car finance payments. What can I do? If you...
