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The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.
Home
About
What is an Ombudsman?
Our values
How we work
Our powers
How we remain impartial
The TMO Team
Ombudsman and Adjudication
Our Board
Accessibility
Careers
For Consumers
Star Awards
Resolve a dispute
Find an answer
Mediation
Dispute Resolution
Service and Repair
Distance Sales
New and Used Car Sales
New Car Warranties
Extended Warranties
Car Ownership
Electric Vehicles
Coronavirus / COVID-19
Our Codes of Practice
New Car Code
Service and Repair Code
Vehicle Sales Code
Vehicle Warranty Products Code
ADR consumer tips
Useful terms
Garage Finder
Testimonials
Independent technical reports
Expelled businesses
Unacceptable actions policy
For Businesses
The Garage Star Awards
Accreditation to TMO
Benefits of Joining
Accreditation explained
Case studies
Accreditation Q&A
Our Codes Of Practice
Register Online
ADR business FAQs
ADR business tips
Dispute resolution FAQs
Business testimonials
TMO Talks To
Code Shop
COVID-19: Business Support
Events
Accredited Businesses Portal
Vehicle Recalls
Information
Motoring Advice
Tyres
Economical Driving
#JustPassed New Driver Guide
Summer Driving
Winter Driving
Winter FAQs
Vehicle Maintenance
Vehicle Warranty FAQs
Distance Sales FAQs
News & Views
Press Releases
Case Studies
New Car
Service & Repair
Vehicle Sales
Vehicle Warranties
Reports & Publications
ICAP Report
Annual Report
Industry Insights
Thought Leadership Papers
Schedule 5: ADR Annual Activity Report
Electric Vehicles
Contact
Consumers
Businesses
Media
Service complaints
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