In-Person Training from The Motor Ombudsman Consumer Law 101
2 October 2024
There has never been a more important time to ensure your business is up to date on consumer rights. The new Digital Markets, Competition & Consumer law will be implemented imminently bringing new consumer rights and blockbuster fines to businesses.
The Motor Ombudsman working in partnership with Radius Law will deliver this consumer law training to provide an overview of consumer laws and guidance on best practice.
Date & Venue
Wednesday, 2 October 2024
10.00- 16.00
The Motor Ombudsman Offices, 71 Great Peter Street, London, SW1P 2BN
Fee
£295 + VAT (Special fee for TMO accredited businesses)
Topics to be covered on the day
- Consumer and business customer – the differences
- Consumer rights – satisfactory quality; fitness for purpose; as described.
- Special rights for distance sales
- Consumer remedies: short term right to reject; repair; replacement; right to price reduction; final right to reject
- New consumer rights – Digital Markets, Competition & Consumer law
- Consumer redress measures
- Advertising rules and Trading standards
- Managing customer personal data
About Radius Law
Radius Law is a law firm that was founded in 2013 by, Iain Larkins, the former Chief Legal Officer of Mercedes-Benz UK Group. Following these automotive roots, the firm now acts for many manufacturers, retailers and other businesses in this sector. It’s also a law firm that prides itself on being different to traditional law firms. It promises to make the complex simple, to embrace technology and to always deliver sensible and certain costs.
The training course will be delivered personally by Iain Larkins.
If you would like to book a place for you or colleagues, please get in touch. Places are limited to ensure an interactive session
