The Motor Ombudsman marks 15 years of its Motor Industry Code of Practice for Service and Repair
Today, The Motor Ombudsman is marking the 15th anniversary of the launch of its Motor Industry Code of Practice for Service and Repair.
The Service and Repair Code was introduced on this day 15 years ago (23rd May 2008) in response to the need to drive up standards in the service and repair sector, and to reduce consumer detriment.
It is now one of the most comprehensive and longest-running Codes of its kind, and one of the four Chartered Trading Standards Institute (CTSI)-approved Codes to be offered by The Motor Ombudsman, which cover the entire customer purchase and vehicle ownership experience.
Over 7,000 independent garages and franchise dealer workshops across the UK have committed to abide by the Service and Repair Code, and from today, accreditation has been extended to mobile mechanics, tyre fitters, and smart repairers.
The infographic below, which can also be downloaded and viewed as a PDF, highlights some of the main attributes of the Service and Repair Code, whilst also illustrating key figures from the last 15 years.