Vehicle Warranty Products Code
The Vehicle Warranty Products Code aims to drive up standards across a wide range of automotive warranty and insurance products, by committing subscribers to higher standards than required by law. The code currently represents about 70% of the industry’s major providers that administer over three million products and is fully approved under the Chartered Trading Standards Institute's (CTSI) Approved Code Scheme (ACS).

The Vehicle Warranty Products Code
The Vehicle Warranty Products Code commits warranty administrators to standards laid out in the Code regarding:
- Advertising
- Point of sale obligations
- Clarity of information
- Complaints handling
The Motor Industry Code of Practice for Vehicle Warranties was updated on 1st June 2025.
For any disputes which occurred prior to this date, the previous version of the Code applies. If you wish to see the previous version of the Code, please email: info@tmo-uk.org, with your request and the name of the Code of Practice you would like to see e.g. thw Vehicle Warranty Products Code.
If you have any specific questions relating to a case, and which Code is applicable, please contact our Customer Service team on: 0843 241 3008.

Accredited Businesses
Accredited warranty providers administer in excess of 3 million vehicle warranty products. Motorists can rest assured that each product complies with the code of practice. The following businesses are accredited to The Motor Industry Code of Practice for Vehicle Warranty Products:
- Allianz Global Assistance
- Autoguard Warranties Ltd
- Car Care Plan Limited
- Centurion Warranties Ltd
- EMaC
- Freedom Warranties Ltd
- Global Insurance Management
- Handler Protect
- MotorEasy
- MotorGuard Warranties Ltd
- Opteven
- Repair and Maintenance Plans Limited (RAMP)
- Spectrum Insurance Services Ltd
- Suzuki GB PLC
- The Auto Group
- The Motoring Organisation Ltd
- Volkswagen Financial Services
- Warranty Assist
- Warranty First
- Warranty Professionals Ltd
- Warranty Solutions Group Ltd
If you have have you complaint with a Vehicle Warranty Product Provider, you can find more information about how to use our service to resolve your dispute here.