Welcome to the EV Resource Hub
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Welcome to

The Motor Ombudsman’s EV Resource Hub

Read, access and download our latest news and information on electric vehicles (EVs)

EV News

Deactivated EV parking assistance function
Case Studies
May 10, 2022

Deactivated EV parking assistance function

TMO poll shows first car is set to be electric for next generation of drivers
Press Releases
May 3, 2022

TMO poll shows first car is set to be electric for next generation of drivers

TMO offers tips to consumers as 22 registration arrives    
Press Releases
March 1, 2022

TMO offers tips to consumers as 22 registration arrives    

Customer service and purchase issues lead EV complaints in 2021
Press Releases
February 1, 2022

Customer service and purchase issues lead EV complaints in 2021

EV Knowledge Base

Knowledge Base
1
1455

What do I do if I have a complaint about my electric vehicle?  

Knowledge Base
2
1355

Do I need to get an MOT for my electric vehicle?

Knowledge Base
2
799

How does a service differ for an electric vehicle?

Knowledge Base
2
766

Do I need to service my electric vehicle?

Knowledge Base
1
698

Where can I find a business that repairs and services electric vehicles?

Knowledge Base
1
679

Where can I find a business that sells new and used electric vehicles?

Useful resources

Infographic
Principal EV consumer complaints in 2021
Infographic
Principal EV consumer complaints in 2020
Vehicle maintenance
An overview to electric vehicle servicing
Case study
A consumer raised a complaint about an electric SUV not coming equipped with a parking assistance function
Webinar
What are the biggest areas of consumer complaints relating to EVs?
Find your nearest Motor Ombudsman-accredited business
That repairs, services or sells electric vehicles

Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.