Welcome to the EV Resource Hub
"
Welcome to

The Motor Ombudsman’s EV Resource Hub

Read, access and download our latest news and information on electric vehicles (EVs)

EV News

EV disputes brought by consumers to TMO in Q1 2025
News & Views
April 10, 2025

EV disputes brought by consumers to TMO in Q1 2025

Read more
EV disputes brought by consumers to TMO in Q4 2024 / FY 2024
News & Views
January 20, 2025

EV disputes brought by consumers to TMO in Q4 2024 / FY 2024

Read more
EV disputes brought by consumers to TMO in Q3 2024
News & Views
November 4, 2024

EV disputes brought by consumers to TMO in Q3 2024

Read more
New car buying tips from The Motor Ombudsman
Motoring Advice
August 30, 2024

New car buying tips from The Motor Ombudsman

Read more

EV Knowledge Base

Knowledge Base
-3
4211

What can I do if I have a complaint about the range of my electric vehicle?

Knowledge Base
3
2805

What factors can affect my electric vehicle’s range?

Knowledge Base
-1
2638

I have a complaint about my home charger not working properly for my electric vehicle. Can The Motor Ombudsman help me with this?

Knowledge Base
-1
7214

What do I do if I have a complaint about my electric vehicle?  

Knowledge Base
4
13039

Do I need to get an MOT for my electric vehicle?

Knowledge Base
4
2757

How does a service differ for an electric vehicle?

More EV help

Useful resources

Infographic
Principal EV consumer complaints in 2022
Download infographic
Infographic
Principal EV consumer complaints in 2021
Download infographic
Vehicle maintenance
An overview to electric vehicle servicing
Case study
A consumer raised a complaint about an electric SUV not coming equipped with a parking assistance function
Webinar
What are the biggest areas of consumer complaints relating to EVs?
Register to watch
Find your nearest Motor Ombudsman-accredited business
That repairs, services or sells electric vehicles

Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.