Welcome to the EV Resource Hub
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Welcome to

The Motor Ombudsman’s EV Resource Hub

Read, access and download our latest news and information on electric vehicles (EVs)

EV News

Customer service and purchase issues drive EV complaints to TMO in 2022
Press Releases
February 7, 2023

Customer service and purchase issues drive EV complaints to TMO in 2022

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Worn EV steering rack
Case Studies
September 22, 2022

Worn EV steering rack

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EV charger installation offer
Case Studies
September 14, 2022

EV charger installation offer

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Getting to know what drives EV range
News & Views
August 2, 2022

Getting to know what drives EV range

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EV Knowledge Base

Knowledge Base
1
290

I have a complaint about my home charger not working properly for my electric vehicle. Can The Motor Ombudsman help me with this?

Knowledge Base
1
2431

What do I do if I have a complaint about my electric vehicle?  

Knowledge Base
2
2035

Do I need to get an MOT for my electric vehicle?

Knowledge Base
2
1084

How does a service differ for an electric vehicle?

Knowledge Base
2
1046

Do I need to service my electric vehicle?

Knowledge Base
0
927

Where can I find a business that repairs and services electric vehicles?

More EV help

Useful resources

Infographic
Principal EV consumer complaints in 2022
Download infographic
Infographic
Principal EV consumer complaints in 2021
Download infographic
Vehicle maintenance
An overview to electric vehicle servicing
Case study
A consumer raised a complaint about an electric SUV not coming equipped with a parking assistance function
Webinar
What are the biggest areas of consumer complaints relating to EVs?
Register to watch
Find your nearest Motor Ombudsman-accredited business
That repairs, services or sells electric vehicles

Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.