Welcome to the EV Resource Hub
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Welcome to

The Motor Ombudsman’s EV Resource Hub

Read, access and download our latest news and information on electric vehicles (EVs)

EV News

New car buying tips from The Motor Ombudsman
Motoring Advice
August 30, 2024

New car buying tips from The Motor Ombudsman

EV disputes brought by consumers to TMO in Q2 2024 
News & Views
July 22, 2024

EV disputes brought by consumers to TMO in Q2 2024 

EV disputes brought by consumers to TMO in Q1 2024
News & Views
April 22, 2024

EV disputes brought by consumers to TMO in Q1 2024

EV disputes brought by consumers to TMO in Q4 2023
News & Views
February 1, 2024

EV disputes brought by consumers to TMO in Q4 2023

EV Knowledge Base

Knowledge Base
-2
2813

What can I do if I have a complaint about the range of my electric vehicle?

Knowledge Base
2
1984

What factors can affect my electric vehicle’s range?

Knowledge Base
0
2170

I have a complaint about my home charger not working properly for my electric vehicle. Can The Motor Ombudsman help me with this?

Knowledge Base
0
6195

What do I do if I have a complaint about my electric vehicle?  

Knowledge Base
3
6465

Do I need to get an MOT for my electric vehicle?

Knowledge Base
4
2445

How does a service differ for an electric vehicle?

Useful resources

Infographic
Principal EV consumer complaints in 2022
Infographic
Principal EV consumer complaints in 2021
Vehicle maintenance
An overview to electric vehicle servicing
Case study
A consumer raised a complaint about an electric SUV not coming equipped with a parking assistance function
Webinar
What are the biggest areas of consumer complaints relating to EVs?
Find your nearest Motor Ombudsman-accredited business
That repairs, services or sells electric vehicles

Working together with

The Motor Ombudsman is approved by the Chartered Trading Standards Institute, is a member of the Ombudsman Association, and works closely with the following professional bodies.