Can The Motor Ombudsman resolve disputes with non-UK based businesses?
Can The Motor Ombudsman resolve disputes with non-UK based businesses? We can only look to resolve a dispute with...
What can I do about engine knocking?
What can I do about engine knocking? What is engine knocking? Engine knocking (a metallic or pinging sound...
What can I do about corrosion on my car’s bodywork?
What can I do about corrosion on my car’s bodywork? What are the main types of corrosion on a...
What can I do about corroding alloy wheels?
What can I do about corroding alloy wheels? You may have corroding alloy wheels if they show signs of...
Can a garage charge me for a replacement MOT certificate?
In 2019, the Driver and Vehicle Standards Agency (DVSA) launched a free service for motorists. It allows vehicle owners to...
How much should I pay for an MOT?
It is at the discretion as to how much a garage charges for an MOT or whether they choose to...
How do I submit a case to The Motor Ombudsman?
How to submit a case to The Motor Ombudsman Before creating a case with us, you need to ensure you...
What is an NCAP rating?
What is an NCAP rating? The European New Car Assessment Programme (Euro NCAP) is a five-star safety rating system for...
Why didn’t I receive a safety recall notification for my vehicle?
Why didn’t I receive a safety recall notification for my vehicle? Under the safety recall scheme run by the Driver...
Does my car have a recall?
Does my car have a recall? Recalls are overseen by the Driver and Vehicle Standards Agency (DVSA) and you will...
