New Car Code

The Motor Industry Code of Practice for New Cars was the first code of practice in any industry to gain ‘full approval’ under the Consumer Codes Approval Scheme. The New Car Code provides reassurance to motorists when they’re making what is likely to be one of their biggest lifetime purchases. The Code covers the manufacturers’ obligations to you through advertising, warranties, availability of replacement parts and complaints handling. With all volume vehicle manufacturers on the UK market subscribing to the Code, its terms apply to over 98% of all new cars sold each year.

 

The New Car Code Covers:

  • New Cars under manufacturers warranty
  • The terms of the manufacturers warranty
  • Spare parts availability

What the Code Means To You…

  • Honest and fair promotion
  • Warranties written in clear English
  • Competent and conscientious staff
  • Peace of mind warranty cover
  • Spare parts availability

The Motor Industry Code of Practice for New Cars was updated on 1st June 2025.
For any disputes which occurred prior to this date, the previous version of the Code applies. If you wish to see the previous version of the Code, please email: info@tmo-uk.org, with your request and the name of the Code of Practice you would like to see.

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