What is an Ombudsman?
What is an Ombudsman? An Ombudsman is defined by the Ombudsman Association (OA) as an independent service that investigates...
What is The Motor Ombudsman?
What is The Motor Ombudsman? The Motor Ombudsman is the independent and impartial Ombudsman dedicated solely to the automotive...
When was The Motor Ombudsman founded?
When was The Motor Ombudsman founded? The Motor Ombudsman evolved from Motor Codes, the UK’s leading automotive dispute resolution...
What are The Motor Ombudsman’s key roles?
What are The Motor Ombudsman’s key roles? Whilst The Motor Ombudsman looks to resolve complaints between consumers and accredited...
How is The Motor Ombudsman funded?
How is The Motor Ombudsman funded? The Motor Ombudsman is funded by annual accreditations paid for by businesses that...
Who regulates the motor industry?
Who regulates the motor industry? In unregulated sectors such as the motor industry, Codes of Practice and Alternative Dispute...
How do private sector and public sector Ombudsmen differ?
How do private sector and public sector Ombudsmen differ? Private and public sector Ombudsmen can be defined as follows:...
What are Codes of Practice?
What are Codes of Practice? In unregulated sectors such as the motor industry, Codes of Practice and Alternative Dispute...
When were The Motor Ombudsman’s Motor Industry Codes of Practice introduced?
The Motor Ombudsman’s four Codes of Practice evolved from those used by its predecessor Motor Codes, and are as follows:...
What types of businesses can be accredited to The Motor Ombudsman’s Codes of Practice?
What types of businesses can be accredited to The Motor Ombudsman’s Codes of Practice? There are currently four main...
