What can I do if I have a problem with my car purchase? You should always liaise with the seller...
How do I deal with leasing or rental vehicle issues? If you have a dispute about a rental vehicle or...
I was mis-sold my car, what can I do? If you think that your car has been mis-sold, for example...
Can I get a new car refund or replacement? This depends on why you’re looking for a new car refund...
What do I need to do if I reject my new car? Rejection of a new car can be difficult...
I have paid a deposit for a new or used car and now want to cancel the order. Can I...
I have exhausted the complaint process, what can I do next? If you haven’t found a resolution to your complaint...
How do I complain about a rusty car? There are a number of ways, in which you can complain about...
How do I complain about my car? You can refer a complaint to The Motor Ombudsman if your complaint is...
How do I get compensation from a car manufacturer? The only contractual relationship you share with the manufacturer is one...