What can I do about car bodywork defects? Bodywork defects on a vehicle may arise due to the following...
What do I do if I have a complaint about a repair conducted by a business appointed by my insurance...
What if I can’t afford to pay for repairs done on my car? If pre-agreed repairs have been carried out...
Can I get a replacement vehicle if a fault has not been fixed? The seller has only one opportunity to...
If you haven’t notified a garage that you wish to keep old parts from your car once they have been...
As the owner of the vehicle, you are entitled to keep any parts that are removed from your car during...
How do I submit a case to The Motor Ombudsman? If you have a complaint about a business, for...
What do I do if my garage is taking too long to fix my car? Under the Consumer Rights Act...
What should I do if I’m unhappy with the garage’s work on my car? Under the Consumer Rights Act 2015,...
When does my car need a service? Servicing schedules vary from vehicle to vehicle, so if you are unsure of...