What can I do about car bodywork defects? Bodywork defects on a vehicle may arise due to the following...
If you haven’t notified a garage that you wish to keep old parts from your car once they have been...
As the owner of the vehicle, you are entitled to keep any parts that are removed from your car during...
How to submit a case to The Motor Ombudsman Before creating a case with us, you need to ensure you...
What do I do if my garage is taking too long to fix my car? Under the Consumer Rights Act...
What should I do if I’m unhappy with the garage’s work on my car? Under the Consumer Rights Act 2015,...
When does my car need a service? Servicing schedules vary from vehicle to vehicle, so if you are unsure of...
You must use an approved MOT Test Centre for your annual MOT test. This may be an Independent Garage of...
Do repairs to correct paint defects on a vehicle fall under a warranty? You may have a paint quality issue...
Do I need courtesy car insurance? You must have motor insurance at all times for driving a car on public...