TMO Talks To

In this section, you can find out more about some of the people that make our accredited businesses tick and how their organisations benefit from being signed up to one or more of The Motor Ombudsman’s Motor Industry Codes of Practice.

 

If your business is accredited to The Motor Ombudsman, and you are interested in having any of your members of staff featured on this page, please contact us at media@tmo-uk.org.


TMO Talks To Nicola Piercy, Director at Auto Solutions Ltd.

Founded in 2008, and based in Douglas on the Isle of Man, Auto Solutions Ltd. is a modern garage with a fresh, dynamic outlook, providing exceptional quality in vehicle servicing and repairs at highly competitive prices.

Click here to read the full interview.

 


TMO Talks To Hayley Pells, Owner and MOT Tester at Avia Autos

Based in Glamorgan, Avia Autos is a family-run business with ties to motorsport and the automotive industry dating back to 1967. Hayley Pells has been working at the business since 2006 after taking over from her father who built single seater racing cars.

Click here to read the full interview.

 


TMO Talks To Megan Worthington, Customer Relationship Manager at Cartime 

Based in Bury, Lancashire, Cartime is accredited to The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair, which demonstrates that they are committed to the highest standards of work and customer care. They provide motorists with exhausts, servicing and tyre fitting, amongst other services.

Click here to read the full interview.

 


TMO Talks To Randeep Reehal, Operations Director at Courtwood Car Services 

Based in Uxbridge, Courtwood Car Services is a family-run business which has been established for over 40 years. They service and maintain vehicles of all makes and models. Courtwoods Car Services has also built a reputation for being a female friendly garage. They recognise the importance of female drivers being confident to have their vehicles serviced and maintained by them and have developed services specifically for our female clients. We caught up with Randeep to find out more.

                         Click here to read the full interview.

 


TMO Talks To Sarah Sheffield, Owner at CSS Motors

CSS Motors is a family-run vehicle repair centre based in Waltham Abbey, Essex. They carry out MOT testing on a variety of vehicle classes, and all makes and models.

 

 Click here to read the full interview.

 


TMO Talks To Joanna Saxton, Marketing and Social Media Manager at Eden Tyres & Servicing 

Eden Tyres & Servicing is a family-run business with a head office located in Derbyshire. Established back in 1981, the business has 17 retail branches in Derbyshire, Nottingham, Leicestershire and Rugby along with a thriving wholesale tyres department which delivers hundreds of tyres across the UK every day. Committed to providing honest advice and exceptional service, ETS aims to be market leaders by constantly adapting to customer demand and investing in staff training and innovative technologies.

                        Click here to read the full interview.

 


TMO Talks To Rachel Foakes, Owner at Foakeswagons 

Foakeswagons sells good quality used cars to the local community in Banbury (Oxfordshire), and beyond. Owner, Rachel Foakes, prides herself on her professional, honest and efficient service, and the delivery of a “make it count” experience.

Click here to read the full interview.

 


TMO Talks To Michelle Leonard, Director at Nightingale Service Centre

Nightingale Service Centre is an established family-run business offering a comprehensive range of garage services for private and commercial customers in Horsham, Billingshurst, Pulborough, Crawley and the surrounding areas of West Sussex. Their philosophy has always been to provide a reliable and honest service with full care and personal attention. We caught up with Michelle to find out more.

                           Click here to read the full interview.


TMO Talks To Simon Graeme, Founder of Simon Graeme Auto Service Centre

Established over 17 years ago, Simon Graeme Auto Service Centre, based just off the A59 near to Hampsthwaite in North Yorkshire, is an independent garage serving Harrogate and the surrounding areas. Operating from modern, fully-equipped premises with the latest diagnostic equipment, they are able to carry out Class 1 and 2 MOTs, and repair and service vehicles up to 3.5 tonnes including class 4, 5 and 7, in addition to motorhomes and large camper vans. Simon Graeme Auto Service Centre won The Motor Ombudsman-sponsored ‘Extra Mile’ customer service trophy at the 2019 Servicesure ‘Autocentre of the Year’ awards.

Click here to read the full interview.


TMO Talks To Mark Sutton, Proprietor at Suttonz

Conveniently situated for motorists in Eastbourne, Hailsham, Polegate and Pevensey, Suttonz is a local family-run garage located on the Westham Business Park in East Sussex that aims to provide a quality service for all makes of car, 4x4s and light commercial vehicles. The garage has two working bays and an MOT station, thereby enabling them to provide an efficient service to customers. We caught up with Mark Sutton to find out more.

 Click here to read the full interview.


TMO Talks To Ben Johnson, Manager at The Garage on The Hill 

The Garage On The Hill in Melksham, Wiltshire, has been servicing and repairing cars since 1985. The family-run business brings a modern, efficient and quality service with old fashion values.

 Click here to read the full interview.

 


TMO Talks To Elle-May Wills, MOT Tester at The Test Centre

The Test Centre, which only carries out MOTs, employs three female MOT testers across their three branches in Deptford, Dartford and Rochester. Elle-May is the youngest MOT tester in the UK.

Click here to read the full interview.

 


TMO Talks To Pamela Worley, Owner at Tip Top Service Centre

Tip Top Service Centre is a family-run business with more than 25 years of industry experience. Located in Flint, and overlooking the North Welsh countryside, the garage provides motorists with body repairs, car servicing and MOTs.

Click here to read the full interview.

 


TMO Talks To Robin Livingstone, Managing Director at W Livingstone Ltd. 

Located in Lanarkshire, and established in 1961, the family-run W. Livingstone Ltd. has been an award-winning SEAT franchised dealership since 1991, selling new and approved used cars. They also provide a full range of supporting services to customers including vehicle servicing, repairs and MOTs.

Click here to read the full interview.