In this section, you can find out more about some of the people that make our accredited businesses tick and how their organisations benefit from being signed up to one or more of The Motor Ombudsman’s Motor Industry Codes of Practice.
If your business is accredited to The Motor Ombudsman, and you are interested in having any of your members of staff featured on this page, please contact us at firstname.lastname@example.org.
TMO Talks To Graham Clark, Managing Director at Anderson Clark Motor Repairs
Anderson Clark Motor Repairs is an independent garage in Inverness-shire, which opened for business 23 years ago with the vision that customer care and high quality workmanship were more important than profit.
TMO Talks To Nicola Piercy, Director at Auto Solutions Ltd.
Founded in 2008, and based in Douglas on the Isle of Man, Auto Solutions Ltd. is a modern garage with a fresh, dynamic outlook, providing exceptional quality in vehicle servicing and repairs at highly competitive prices.
TMO Talks To Alan Welch, Director at Avco Motors Ltd.
Avco Motors Ltd. is an independent garage carrying out servicing and repairs on multiple vehicle makes and models in the Hemel Hempstead area of Hertfordshire. Located in a modern building with a comfortable reception and viewing window to a well-equipped workshop, the latest diagnostic equipment and up-to-date trained staff, we offer our customers an affordable alternative to franchised dealerships without compromising on quality or service. We spoke to Alan Welch to find out more.
TMO Talks To Hayley Pells, Owner and MOT Tester at Avia Autos
Based in Glamorgan, Avia Autos is a family-run business with ties to motorsport and the automotive industry dating back to 1967. Hayley Pells has been working at the business since 2006 after taking over from her father who built single seater racing cars.
TMO Talks To Megan Worthington, Customer Relationship Manager at Cartime
Based in Bury, Lancashire, Cartime is accredited to The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair, which demonstrates that they are committed to the highest standards of work and customer care. They provide motorists with exhausts, servicing and tyre fitting, amongst other services.
TMO Talks To Randeep Reehal, Operations Director at Courtwood Car Services
Based in Uxbridge, Courtwood Car Services is a family-run business which has been established for over 40 years. They service and maintain vehicles of all makes and models. Courtwoods Car Services has also built a reputation for being a female friendly garage. They recognise the importance of female drivers being confident to have their vehicles serviced and maintained by them and have developed services specifically for our female clients. We caught up with Randeep to find out more.
TMO Talks To Stuart Watson, Managing Director at Crescent Motoring Services
Based in Burton-on-Trent in Staffordshire, Crescent Motoring Services is a multi-award winning independent garage that has been accredited to the Motor Industry Code of Practice for Service and Repair for many years. We spoke to their Managing Director to find out more about the business.
TMO Talks To Sarah Sheffield, Owner at CSS Motors
CSS Motors is a family-run vehicle repair centre based in Waltham Abbey, Essex. They carry out MOT testing on a variety of vehicle classes, and all makes and models.
TMO Talks To Joanna Saxton, Marketing and Social Media Manager at Eden Tyres & Servicing
Eden Tyres & Servicing is a family-run business with a head office located in Derbyshire. Established back in 1981, the business has 17 retail branches in Derbyshire, Nottingham, Leicestershire and Rugby along with a thriving wholesale tyres department which delivers hundreds of tyres across the UK every day. Committed to providing honest advice and exceptional service, ETS aims to be market leaders by constantly adapting to customer demand and investing in staff training and innovative technologies.
TMO Talks To Rachel Foakes, Owner at Foakeswagons
Foakeswagons sells good quality used cars to the local community in Banbury (Oxfordshire), and beyond. Owner, Rachel Foakes, prides herself on her professional, honest and efficient service, and the delivery of a “make it count” experience.
TMO Talks To Michelle Leonard, Director at Nightingale Service Centre
Nightingale Service Centre is an established family-run business offering a comprehensive range of garage services for private and commercial customers in Horsham, Billingshurst, Pulborough, Crawley and the surrounding areas of West Sussex. Their philosophy has always been to provide a reliable and honest service with full care and personal attention. We caught up with Michelle to find out more.
TMO Talks To Phil Townend, Parts Advisor at Sandal BMW Wakefield
Sandal BMW is a privately owned BMW and MINI retailer and service centre with showrooms in Huddersfield and Wakefield. Established in 1976, they are proud of our Yorkshire heritage and values. BMW trained technicians only use BMW approved parts so that customers can be rest assured that their BMW or MINI is always in expert hands.
TMO Talks To Simon Graeme, Founder of Simon Graeme Auto Service Centre
Established over 17 years ago, Simon Graeme Auto Service Centre, based just off the A59 near to Hampsthwaite in North Yorkshire, is an independent garage serving Harrogate and the surrounding areas. Operating from modern, fully-equipped premises with the latest diagnostic equipment, they are able to carry out Class 1 and 2 MOTs, and repair and service vehicles up to 3.5 tonnes including class 4, 5 and 7, in addition to motorhomes and large camper vans. Simon Graeme Auto Service Centre won The Motor Ombudsman-sponsored ‘Extra Mile’ customer service trophy at the 2019 Servicesure ‘Autocentre of the Year’ awards.
TMO Talks To Mark Sutton, Proprietor at Suttonz
Conveniently situated for motorists in Eastbourne, Hailsham, Polegate and Pevensey, Suttonz is a local family-run garage located on the Westham Business Park in East Sussex that aims to provide a quality service for all makes of car, 4x4s and light commercial vehicles. The garage has two working bays and an MOT station, thereby enabling them to provide an efficient service to customers. We caught up with Mark Sutton to find out more.
TMO Talks To Ben Johnson, Manager at The Garage on The Hill
The Garage On The Hill in Melksham, Wiltshire, has been servicing and repairing cars since 1985. The family-run business brings a modern, efficient and quality service with old fashion values.
TMO Talks To Ian Robertson, Managing Director at The Garage (Whitburn) Limited
The Garage (Whitburn) Limited is an award-winning independent garage that was founded nine years ago in West Lothian, Scotland. We spoke to their Managing Director, Ian Robertson, to find out more about the business.
TMO Talks To Elle-May Wills, MOT Tester at The Test Centre
The Test Centre, which only carries out MOTs, employs three female MOT testers across their three branches in Deptford, Dartford and Rochester. Elle-May is the youngest MOT tester in the UK.
TMO Talks To Pamela Worley, Owner at Tip Top Service Centre
Tip Top Service Centre is a family-run business with more than 25 years of industry experience. Located in Flint, and overlooking the North Welsh countryside, the garage provides motorists with body repairs, car servicing and MOTs.
TMO Talks To Robin Livingstone, Managing Director at W Livingstone Ltd.
Located in Lanarkshire, and established in 1961, the family-run W. Livingstone Ltd. has been an award-winning SEAT franchised dealership since 1991, selling new and approved used cars. They also provide a full range of supporting services to customers including vehicle servicing, repairs and MOTs.