Concept Motors

Our Mission

Concept Motors are professional experts in automotive (car and light commercial) vehicle repair. Our specialisms include Servicing, Brakes, Exhausts, Batteries, Tyre's, Clutches and Timing Belts.

We are open 6 Days a week, from 08:30 to 17:00 Monday to Friday and 09:00 to 13:00 on a Saturday. You can simply book an appointment or contact us on 01708 875297 or email customerservices@conceptmotorsltd.co.uk.

We are recognized by our customers as a highly recommended and local leading repair center for all automotive vehicle repair.
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Our Values:
Our values and mission is to provide all customers with the best possible service without the increasingly large costs that franchises dealers charge.

Concept Motors car and code of practice is followed by all staff, from management levels, relationship managers, technicians. While your car is in our care, you should expect the minimum from our service:
– Protective floor mats and seat covers fitted to all vehicles.
– All vehicles are checked and inspected by fully qualified technicians.
– All cars and light commercial vehicles examined with an honest and fair appraisal of work that is required and fully documented.
– Technical recommendation based on our inspection, experience and knowledge.
– Fully inclusive quotation, where possible, before any work is required.
– When complications or issues arise a full and clear communication is made.
– Ensure that all work is quality checked by a trained and qualified technician.
– Ensure that all parts are retained, when requested to show you that all work has been carried out.

When parts are nearing the end of their life, it can be a matter of judgement to whether that part needs to be replaced or left a little longer. We will ensure that we explain clearly the options you have. If you have any queries or concerns please feel free to contact us or raise the concern to a senior member of management in store
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Our Centre & Workshop:
Our garage and head office locally holds one of the largest presences allowing us to be able to cover a wide range of customers and vehicles in one single day. The center is open 6 days a week; this allows us to help our customers when they need it most.

We invest highly in new technology, from dealer systems, OEM to the newest dealer data, we also own state of the art diagnostic to ensure our workshop is run above any competitors.

Our reception and waiting area has recently had a full refurbishment, this is to ensure that our customers feel comfortable at all times; we offer hot and cold beverages to all customers. We believe that a customer’s wait should be friendly and stress free, therefore we offer all customers, free Wi-Fi, daily newspaper and magazines.

Additionally our reception is fitted with a large wide screen TV; there is also a viewing area for any customers to be able to view their vehicle being repaired. Transparency is key to our success.

With our continued investment in our newest technology, diagnostics, tooling and equipment we can ensure that we can work on all customers’ cars from brand new and onward.
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Our Accreditation:
Concept Motors LTD is recognized and approved repairs for many businesses and accredited by other boards.

– Approved Garage: Approved and Accredited member.We follow the approved garage code of practice.
– Motor Codes: Approved and Accredited member.We follow the motor codes industry standard and are recognized as an approved member and repairer.
– Black Circles: Black Circles Premier Garage.
– 1Link: Approved Repair Garage.Electronic trading platform allowing us to work with all leasing companies and fleet management companies.
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Our Courtesy Cars:
It is of most importance that all our customers can continue their day whether their car is to undergo general maintenance works, or other vehicle repairs, therefore we have ensured that our customers can get back on the road with our brand new range of courtesy cars.

Our range of courtesy cars includes:
– Small City Cars: Citroen C1 2016, Manual, these cars are all top spec which include reverse cameras for ease and confidence when parking, Bluetooth, Speed Limiter Function DAB radio, Alloy Wheels, Electric Mirrors and Air Conditioning.
– Large Executive Cars: Mercedes E Class 2016, AMG Line, Automatic, with a 7 speed gear box, Park Assist so you can get in the tightest gaps, Sat Nav, Bluetooth, DAB Radio, Cruise Control, Adaptive Lights, Attention Assist, Heated Seats and much more.
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Our Main Services:
– Servicing: Over the years we have greatly expanded our business and our skill set. This has allowed us to provide new products and services to our customers. We offer a full range of products and services for all your vehicle needs. Our bread and butter work, which allows us to be able to hold stock of most common service filters and oils.
– Brakes: With our dedicate team, we don’t just change parts, we ensure that all parts are working in accordance to manufacture specification, to ensure you get the best results in stopping.
– Batteries: The correct battery for your car is important as new technology requires it. With our experienced team we can ensure we supply you the right battery.
– Diagnostics: With our up to date and state of the art diagnostics we can ensure your car under goes detailed diagnostics.Additionally our trained and qualified technicians can ensure that we get to the bottom of any problems you may have.
– Timing belts/Cambelt: We don’t want to see any of our customers broken down due to a timing belt failure; it is a big loss of time. Therefore our experienced members of staff ensure the timing belt is on time using Original Equipment Manufacturer (OEM) parts to create piece of mind.
– Clutches/ Dual Mass Flywheels: Concept Motors LTD specialise in clutch specialist, with the tooling and investment in new clutch tools we can ensure that your clutch or Dual Mass Flywheel (DMF) is replaced in no time.