Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

June 17, 2020

Vehicle Warranty Products

Policy term claim

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May 26, 2020

Vehicle Warranty Products

Timing chain repair claim

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March 16, 2020

Vehicle Warranty Products

Gearbox replacement claim

Case Studies
The consumer’s issue: “I became aware of a noise coming from my vehicle, so I took the car to the garage for an inspection, and was told that the gearbox needed fixing. A claim was therefore submitted to the warranty company, but it was unfortunately rejected because they said it was not a sudden failure. … Continue reading "Gearbox replacement claim"
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February 17, 2020

Vehicle Warranty Products

Window regulator assembly claim

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January 31, 2020

Vehicle Warranty Products

Motorhome warranty refund claim

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December 20, 2019

Vehicle Warranty Products

Worn piston rings

Case Studies
The consumer’s issue: “My car has an engine fault, which has been diagnosed as a problem with two of the pistons. I consider this to be a sudden breakdown of a covered component, so I have asked the warranty company to cover the cost of the repair.” The accredited business’ response: The customer contacted us … Continue reading "Worn piston rings"
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November 12, 2019

Vehicle Warranty Products

Garage owner warranty policy

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November 1, 2019

Vehicle Warranty Products

Split oil cooler claim

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July 24, 2019

Vehicle Warranty Products

Wheel bearing failure claim

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December 3, 2018

Vehicle Warranty Products

Panoramic sunroof blind fault

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