Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
April 29, 2021
Vehicle Warranty Products
Increased oil consumption
Case StudiesThe consumer’s issue: “I bought an extended warranty in January 2018 to cover my hatchback in the event of a mechanical or electrical failure. In August of that year, I noticed the car was using much more oil than usual, though it was still within the recommended tolerances. I asked an engine specialist to look … Continue reading "Increased oil consumption"
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September 3, 2020
Vehicle Warranty Products
Dual mass flywheel failure
Case StudiesThe consumer’s issue: “I purchased a used ‘15-plate hatchback in March 2019, as well as a 12-month extended warranty. Shortly after buying the car, a rattling noise was happening while changing gears, and the engine eventually would cut out. I called the warranty provider to register a claim, and I was advised to take the … Continue reading "Dual mass flywheel failure"
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