Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

July 7, 2021

Vehicle Warranty Products

Invalidated warranty agreement

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June 30, 2021

Vehicle Warranty Products

Software update warranty claim

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June 10, 2021

Vehicle Warranty Products

Power steering pump failure

Case Studies
The consumer’s issue: “I purchased an extended warranty for my 59-plate SUV, which I bought in 2018. A year later, in 2019, I made a claim on the policy to cover repairs to my power steering, which had suddenly stopped working. I was driving and slowed down as a car was approaching from the opposite … Continue reading "Power steering pump failure"
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May 28, 2021

Vehicle Warranty Products

Automatic gearbox failure

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May 7, 2021

Vehicle Warranty Products

Simultaneous component failures

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April 29, 2021

Vehicle Warranty Products

Increased oil consumption

Case Studies
The consumer’s issue: “I bought an extended warranty in January 2018 to cover my hatchback in the event of a mechanical or electrical failure. In August of that year, I noticed the car was using much more oil than usual, though it was still within the recommended tolerances. I asked an engine specialist to look … Continue reading "Increased oil consumption"
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March 25, 2021

Vehicle Warranty Products

Gearbox failure claim

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March 10, 2021

Vehicle Warranty Products

Air con receiver drier claim

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September 3, 2020

Vehicle Warranty Products

Dual mass flywheel failure

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August 25, 2020

Vehicle Warranty Products

Replacement turbocharger claim

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