Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
January 31, 2020
Vehicle Warranty Products
Motorhome warranty refund claim
Case StudiesThe consumer’s issue: “We purchased an extended warranty from the provider to cover our motorhome for mechanical and electrical breakdowns. The business was not able to find a garage within their network to complete a vehicle health check (VHC), so this requirement was waived as part of getting the policy. The warranty provider then asked … Continue reading "Motorhome warranty refund claim"
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November 1, 2019
Vehicle Warranty Products
Split oil cooler claim
Case StudiesThe consumer’s issue: “My car went into the garage because of an oil leak, and oil cooler was found to have split. I spoke to my warranty company to report the failure, and they said corrosion was not covered in the policy. The invoice stated that the cooler was split, not corroded and seized, which … Continue reading "Split oil cooler claim"
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