Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
February 17, 2020
Vehicle Warranty Products
Window regulator assembly claim
Case StudiesThe consumer’s issue: “I purchased a two-year warranty policy in 2015 to protect my car from mechanical and electrical breakdowns. In 2017, I extended the agreement for a further two years thinking that I would be covered. However, I’ve made a claim on the policy, as there’s a fault with the window regulator assembly, but … Continue reading "Window regulator assembly claim"
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November 12, 2019
Vehicle Warranty Products
Garage owner warranty policy
Case StudiesThe consumer’s issue: “I consider that my warranty agreement was mis-sold by the policy provider. When reading the terms and conditions, I noticed that it said that it did not cover cars which are owned temporarily or permanently by a business set up to sell or service motor vehicles. Therefore, I informed the warranty company … Continue reading "Garage owner warranty policy"
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