Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

July 2, 2018

Vehicle Warranty Products

Corroded oil cooler

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June 7, 2018

Vehicle Warranty Products

Replacement steering rack claim

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May 8, 2018

Vehicle Warranty Products

EGR valve warranty claim

Case Studies
The consumer’s issue: ““My vehicle was taken into the dealership for a diagnosis of the Exhaust Gas Recirculation (EGR) valve issues I was experiencing. Contact was made by the dealer with the warranty provider for authorisation to assess the problem and they requested photographs. The vehicle was stripped down and photographs were taken. Expecting it … Continue reading "EGR valve warranty claim"
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May 8, 2018

Vehicle Warranty Products

Faulty wheel bearing

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May 1, 2018

Vehicle Warranty Products

Steering rack warranty claim

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May 1, 2018

Vehicle Warranty Products

Expansion tank cap warranty claim

Case Studies
The consumer’s issue: “I bought a used car which came with a free six-month warranty, and I had a problem with leaking coolant. This was initially diagnosed as the expansion tank cap, but the extended warranty provider refused to pay for either the cap or the diagnosis because it wasn’t a covered component. A further … Continue reading "Expansion tank cap warranty claim"
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April 10, 2018

Vehicle Warranty Products

Broken suspension arms

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March 12, 2018

Vehicle Warranty Products

Warranty invalidated by service history

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February 27, 2018

Vehicle Warranty Products

Loss of power

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