Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
June 10, 2021
Vehicle Warranty Products
Power steering pump failure
Case StudiesThe consumer’s issue: “I purchased an extended warranty for my 59-plate SUV, which I bought in 2018. A year later, in 2019, I made a claim on the policy to cover repairs to my power steering, which had suddenly stopped working. I was driving and slowed down as a car was approaching from the opposite … Continue reading "Power steering pump failure"
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April 29, 2021
Vehicle Warranty Products
Increased oil consumption
Case StudiesThe consumer’s issue: “I bought an extended warranty in January 2018 to cover my hatchback in the event of a mechanical or electrical failure. In August of that year, I noticed the car was using much more oil than usual, though it was still within the recommended tolerances. I asked an engine specialist to look … Continue reading "Increased oil consumption"
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