Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
June 17, 2020
Vehicle Warranty Products
Policy term claim
Case StudiesThe consumer’s issue: “When my vehicle, a 2013 luxury MPV broke down in 2019, my car was recovered to my local garage for repairs, and they cost £697. I contacted my vehicle warranty provider to claim a refund, but they only paid me £432. This is because the policy would only cover 80% of the … Continue reading "Policy term claim"
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February 17, 2020
Vehicle Warranty Products
Window regulator assembly claim
Case StudiesThe consumer’s issue: “I purchased a two-year warranty policy in 2015 to protect my car from mechanical and electrical breakdowns. In 2017, I extended the agreement for a further two years thinking that I would be covered. However, I’ve made a claim on the policy, as there’s a fault with the window regulator assembly, but … Continue reading "Window regulator assembly claim"
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