Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

May 28, 2021

Vehicle Warranty Products

Automatic gearbox failure

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May 7, 2021

Vehicle Warranty Products

Simultaneous component failures

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April 29, 2021

Vehicle Warranty Products

Increased oil consumption

Case Studies
The consumer’s issue: “I bought an extended warranty in January 2018 to cover my hatchback in the event of a mechanical or electrical failure. In August of that year, I noticed the car was using much more oil than usual, though it was still within the recommended tolerances. I asked an engine specialist to look … Continue reading "Increased oil consumption"
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March 25, 2021

Vehicle Warranty Products

Gearbox failure claim

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March 10, 2021

Vehicle Warranty Products

Air con receiver drier claim

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September 3, 2020

Vehicle Warranty Products

Dual mass flywheel failure

Case Studies
The consumer’s issue: “I purchased a used ‘15-plate hatchback in March 2019, as well as a 12-month extended warranty. Shortly after buying the car, a rattling noise was happening while changing gears, and the engine eventually would cut out. I called the warranty provider to register a claim, and I was advised to take the … Continue reading "Dual mass flywheel failure"
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August 25, 2020

Vehicle Warranty Products

Replacement turbocharger claim

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June 17, 2020

Vehicle Warranty Products

Policy term claim

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May 26, 2020

Vehicle Warranty Products

Timing chain repair claim

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March 16, 2020

Vehicle Warranty Products

Gearbox replacement claim

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