Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.
Vehicle Warranty Products
December 3, 2018
Vehicle Warranty Products
Panoramic sunroof blind fault
Case StudiesThe consumer’s issue: “I had a problem with the blind on my panoramic sunroof, so I took my car to my local dealership to get it repaired. However, when I submitted a claim under my extended warranty, the warranty provider refused it because the parts were not included in my plan. I was offered a … Continue reading "Panoramic sunroof blind fault"
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September 4, 2018
Vehicle Warranty Products
Flooded battery well claim
Case StudiesThe consumer’s issue: “Around 14 months after I bought my 2013 plate used vehicle, it was discovered that the battery well under the boot floor was flooded with rainwater which had caused extensive damage to the electrical systems housed in the well. The extended warranty provider refused to pay for the repairs as they believed … Continue reading "Flooded battery well claim"
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