Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

September 4, 2018

Vehicle Warranty Products

Flooded battery well claim

Case Studies Read more

August 6, 2018

Vehicle Warranty Products

Fuel sensor claim

Case Studies Read more

August 6, 2018

Vehicle Warranty Products

Faulty seat mechanism

Case Studies
The consumer’s issue: “I purchased a vehicle and had to return it to the dealership for an investigation due to a problem with the seat. The dealer subsequently discovered that the seat mechanism had failed. The warranty provider declined my claim for the cost of the repair to be covered by the warranty. The reason … Continue reading "Faulty seat mechanism"
Read more

July 2, 2018

Vehicle Warranty Products

Corroded oil cooler

Case Studies Read more

June 7, 2018

Vehicle Warranty Products

Replacement steering rack claim

Case Studies Read more

May 8, 2018

Vehicle Warranty Products

EGR valve warranty claim

Case Studies
The consumer’s issue: ““My vehicle was taken into the dealership for a diagnosis of the Exhaust Gas Recirculation (EGR) valve issues I was experiencing. Contact was made by the dealer with the warranty provider for authorisation to assess the problem and they requested photographs. The vehicle was stripped down and photographs were taken. Expecting it … Continue reading "EGR valve warranty claim"
Read more

May 8, 2018

Vehicle Warranty Products

Faulty wheel bearing

Case Studies Read more

May 1, 2018

Vehicle Warranty Products

Steering rack warranty claim

Case Studies Read more

May 1, 2018

Vehicle Warranty Products

Expansion tank cap warranty claim

Case Studies Read more

April 10, 2018

Vehicle Warranty Products

Broken suspension arms

Case Studies Read more