Vehicle Warranty Products

Every year, The Motor Ombudsman helps thousands of consumers and businesses to conclude disputes quickly and fairly. Here are some recent Vehicle Warranty Product case studies of how we have helped.

Case Studies

May 8, 2018

Vehicle Warranty Products

EGR valve warranty claim

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May 8, 2018

Vehicle Warranty Products

Faulty wheel bearing

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May 1, 2018

Vehicle Warranty Products

Steering rack warranty claim

Case Studies
The consumer’s issue: “I bought a used car in August 2015, and at the time of purchase, I got a three-year extended warranty which was due to expire on 31 August 2018. On 20 July 2017, I submitted a claim for a replacement steering rack, but this was declined because I hadn’t had the car … Continue reading "Steering rack warranty claim"
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May 1, 2018

Vehicle Warranty Products

Expansion tank cap warranty claim

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April 10, 2018

Vehicle Warranty Products

Broken suspension arms

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March 12, 2018

Vehicle Warranty Products

Warranty invalidated by service history

Case Studies
The consumer’s issue: “I reported that there was something wrong with my vehicle to the warranty company and was told to take it to a dealership for diagnostics to find out what the problem was. I did this, and the dealership phoned the warranty company to tell them it was a faulty all-wheel drive system. … Continue reading "Warranty invalidated by service history"
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February 27, 2018

Vehicle Warranty Products

Loss of power

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