Lawrence of Kemnay (Balmedie)

Our Mission

Lawrence of Kemnay
Why choose Lawrence of Kemnay?

Lawrence of Kemnay is privately owned and continues to operate with a genuine desire to provide outstanding customer service.

We learn from our own experience as consumers in other retail outlets, airports, cinemas, hotels, restaurants etc.

Excellent service is disappointingly rare meaning it really does stand out when it occurs.

With many long serving, enthusiastic and people friendly staff members our ethos is consistent in all departments.

What does that mean for you, our customers?

Simple.

We will aim to treat your valued custom with professionalism, offer great value products and service and do it all with a smile and courtesy.

Our customers benefit from a large fleet of FREE of charge courtesy vehicles to ensure they are kept mobile at all times.

Factory trained, widely experienced and long serving technical staff work as a team to ensure the collective knowledge is utilised to full effect to minimise disruption and for fault diagnosis.

Online applications mean that we can also shop the wider market. Our continuous reviews ensure that our offers and prices remain competitive at all times. Further, presented with evidence, we will price match any like for like quotation within a 100 mile radius.

So we are perfect?

No.

We are 100% human. Should we fail to meet our own standards, we encourage you to contact us immediately via inverurie@lawrenceofkemnay.co.uk

This address reaches ALL Managers in all departments ensuring your comments reach the appropriate people, instantly.

If you have been a Lawrence of Kemnay customer at any time since 1953 you will know what to expect and understand why such a high percentage of our customers return, indeed, many simply will not go elsewhere.

If you have not tried Lawrence of Kemnay yet, please come and find out just how different the whole experience is to big city dealerships.

Our business exists thanks to our customers, we never forget that.