Harrogate Business Park Wetherby Road, Harrogate, Yorkshire, HG3 1DH
Garage type: Franchised Dealer
Phone:
Code: Vehicle Sales & Service & Repair
Garage Services
Our Mission
Welcome to Marshall Honda of Harrogate
Marshalls was founded in 1909 and remains a family-owned business with over 60 dealerships across the country. Our aim is to develop life-long partnerships with our customers, so that we can help you with all your motoring needs and enable you to buy with confidence, Safe in the knowledge that you are dealing with a professional and friendly business. Call now to experience for yourself The Marshall Way…
Overall rating from 936 customer reviews
Customer ratings and reviews for Marshall Honda, Harrogate
Garage review for Marshall Honda, Harrogate
31st Oct 2016
“I was quite happy with communication and service”
Garage review for Marshall Honda, Harrogate
31st Oct 2016
“I was quite happy with communication and service”
Garage review for Marshall Honda, Harrogate
27th Oct 2016
“I came to your garage for a repair as part of a manufacturer recalls. I was disappointed when I came out. My airbag light was on before I came on to the garage and the airbags light still on once the works are completed. It was diagnosed that the wiring a”
Garage review for Marshall Honda, Harrogate
26th Oct 2016
“excellent”
Garage review for Marshall Honda, Harrogate
26th Oct 2016
“I used the collect and deliver" service. My only disappointment was in the number of adjustments to driving position”
Garage review for Marshall Honda, Harrogate
21st Oct 2016
“My car was collected at my home and returned when work was completed. Both pick-up and return were within the previously advised times. As far as I am able to ascertain , all the requisite service requirements have been completed as per the manufacturer's”
Garage review for Marshall Honda, Harrogate
15th Oct 2016
“prompt and efficient”
Garage review for Marshall Honda, Harrogate
15th Oct 2016
“No”
Garage review for Marshall Honda, Harrogate
15th Oct 2016
“Had a problem with my brakes on my way to work, called in to see if there was a chance my car could be looked at. The service manager was at the desk and had a look straight away, found the issue and I was back on the road within the hour, my brakes all f”
Garage review for Marshall Honda, Harrogate
15th Oct 2016
“I left a note in the car for the mechanic to see. It would be better if the customer could speak directly to the service mechanic when there are niggles with the car that may or may not require repair in the future.”
Garage review for Marshall Honda, Harrogate
14th Oct 2016
“I was annoyed that i did not receive a call to tell me that my car was ready to collect. I had to phone the service department at 17:10 in order to inquire if the car would be ready for collection before they closed at 17:30. I was told the car WAS ready”
Garage review for Marshall Honda, Harrogate
13th Oct 2016
“I am always very satisfies with the service and support I get from my local Honda garage . The staff are friendly and helpful and are always able to fit in with my personal routine.”
Garage review for Marshall Honda, Harrogate
13th Oct 2016
“Grateful for the offer to collect & return vehicle from/ home address. Excellent service.”
Garage review for Marshall Honda, Harrogate
29th Sep 2016
“Collection and delivery of my car was very helpful”
Garage review for Marshall Honda, Harrogate
29th Sep 2016
“As always the staff at Marshalls were great. Jackie Roslyn, on reception was her usual polite and happy self!”
Garage review for Marshall Honda, Harrogate
25th Sep 2016
“very good and very helpfull”
Garage review for Marshall Honda, Harrogate
24th Sep 2016
“Install a Jacuzzi and get some waterproof newspapers for customers to relax and catch up…………perhaps not, the service is pretty much perfect as it is. Car valeted as well!”
Garage review for Marshall Honda, Harrogate
23rd Sep 2016
“Car well washed and superbly valeted,staff very helpful and friendly,thoughtful in parking car in a very busy car park.”
Garage review for Marshall Honda, Harrogate
23rd Sep 2016
“It is expensive compared to other garages and every time you seem to discover work that is allegedly needed but other mechanics don't agree so unfortunately it is difficult to trust you anymore.”
Garage review for Marshall Honda, Harrogate
18th Sep 2016
“Staff extremely helpful and courteous, could not fault the service I received.”
Garage review for Marshall Honda, Harrogate
15th Sep 2016
“exelent staff very friendly and good”
Garage review for Marshall Honda, Harrogate
15th Sep 2016
“Excellent in all respects.”
Garage review for Marshall Honda, Harrogate
15th Sep 2016
“This was just a service and everything was satisfactory.”
Garage review for Marshall Honda, Harrogate
28th Aug 2016
“The requested phone call to indicate that the recall work had been completed did not happen.I found a piece of plastic trim on the centre console which should have been replaced on the steering column and had to be replaced by a mechanic.The car has subse”
Garage review for Marshall Honda, Harrogate
25th Aug 2016
“Extremely helpful service receptionist”
Garage review for Marshall Honda, Harrogate
25th Aug 2016
“It is very refreshing to find people that contact you when they promise to & complete work on time. Many Thanks”
Garage review for Marshall Honda, Harrogate
20th Aug 2016
“I asked for two items to be checked. From the comments of your delivery driver, I think they were checked, but no mention about them appeared on the report I received. I feel that I should have had some comment in writing to confirm these checks were carr”
Garage review for Marshall Honda, Harrogate
13th Aug 2016
“The staff l met were all pleasant and efficient.the work was carried out in allocated time…….however…l left with a vehicle health check reporting on state of tyres,wear on brakes,defective clutch cylinder…..which caused me sleepless nights!!! .An”
Garage review for Marshall Honda, Harrogate
13th Aug 2016
“Routine service not repair. Car collected and returned to me at home. Delighted.”
Garage review for Marshall Honda, Harrogate
12th Aug 2016
“Especial thanks to the lady on reception who is unfailingly polite and helpful and even quietly brought our car close to the entrance to help my husband,”
Garage review for Marshall Honda, Harrogate
24th Jul 2016
“Very please with the service especially Jackie always friendly and helpful always , best dealership I have ever been too, keep it up .”
Garage review for Marshall Honda, Harrogate
24th Jul 2016
“Great service. Thanks guys.”
Garage review for Marshall Honda, Harrogate
21st Jul 2016
“I had arranged for the car to be collected but this wasn't on your records. When I phoned to query, the car was collected within the next hour.”
Garage review for Marshall Honda, Harrogate
25th Jun 2016
“Everyone was helpful and answered my questions fully. As my car is almost 10 years old I was thinking of going local for service but will now bring it to Marshalls.”
Garage review for Marshall Honda, Harrogate
24th Jun 2016
“My car was recalled for an airbag check but also had a free general check & a valet -wonderful Thank you Marshall Honda – excellent service”
Garage review for Marshall Honda, Harrogate
18th Jun 2016
“I was about to write to the Manager of Marshall's Honda Harrogate. Our recently purchased (pre-0wned) Honda Jazz Hybrid was booked in for a check on the Air Conditioning system. Your technicians were very efficient in checking the system and righting a fu”
Garage review for Marshall Honda, Harrogate
29th May 2016
“Service booked in at convenient time with 2 weeks notice, call received re works required and those agreed completed. Issue with paintwork resolved very quickly whist dropping car off. Polite and efficient service to time agreed.”
Garage review for Marshall Honda, Harrogate
28th May 2016
“Everything good. Thank-you.”
Garage review for Marshall Honda, Harrogate
25th May 2016
“The staff at Harrogate were very nice and helpful, a pleasure to deal with. My car was returned washed, polished and cleaned inside, that is really appreciated. Thank you to all concerned.”
Garage review for Marshall Honda, Harrogate
22nd May 2016
“Seamless service from start to finish, as always. Lovely staff, will always come to Honda.”
Garage review for Marshall Honda, Harrogate
19th May 2016
“As usual all was very efficient”
Garage review for Marshall Honda, Harrogate
19th May 2016
“Received a first class service from all concerned from picking up a courtesy car,being informed about work to be carried out,time to collect vehicle.All in all tremendous service.Well done to all concerned”
Garage review for Marshall Honda, Harrogate
16th May 2016
“No fuss. Nice touch to have the car cleaned inside and out. Borrowed a courtesy car this time just to get home 18miles away whilst car serviced. Good friendly service.”
Garage review for Marshall Honda, Harrogate
15th May 2016
“First class service with excellent communicative skills from the girls on the esk”
Garage review for Marshall Honda, Harrogate
15th May 2016
“The staff are courteous and always friendly. A great service from the beginning”
Garage review for Marshall Honda, Harrogate
13th May 2016
“Annual service and mot only , completed on time, I am very satisfied the receptionist was excellent, many thanks l will be using you again next year.”
Garage review for Marshall Honda, Harrogate
13th May 2016
“This was our 'first service' and was conducted in a fair and professional manner. We look forward to a long and happy relationship.”
Garage review for Marshall Honda, Harrogate
29th Apr 2016
“No”
Garage review for Marshall Honda, Harrogate
24th Apr 2016
“Sorry but I have no coments because everything was perfect, Many Thanks Andrew”
Garage review for Marshall Honda, Harrogate
24th Apr 2016
“Friendly, helpful and work completed in satisfactory manner.”
Garage review for Marshall Honda, Harrogate
23rd Apr 2016
“Would like to thank Richard for coming to my rescue when I broke down on the busy road opposite the Harrogate branch.”
Garage review for Marshall Honda, Harrogate
18th Apr 2016
“You handled my first service on my CRV very well. The service advisor was very cheerful and put me at rest, her name was Jackie. I will definiatly use your garage again. Thanks”
Garage review for Marshall Honda, Harrogate
13th Apr 2016
“Airbag light was on when collected but I have an appointment to have it looked at”
Garage review for Marshall Honda, Harrogate
29th Mar 2016
“Second service on my vehicle, didn't require any work. Technician explained additional work to me”
Garage review for Marshall Honda, Harrogate
29th Mar 2016
“Brilliant service as always from the girls on the front desk. Looked after each time I come.”
Garage review for Marshall Honda, Harrogate
24th Mar 2016
“You can not change the fact that the parking at the dealership is vary scarce, this creates the problem dropping off or collecting a car. The staff very friendly and helpful.”
Garage review for Marshall Honda, Harrogate
23rd Mar 2016
“Everyone extremely helpful – as always. Service work and results clearly explained. I would not think of going elsewhere for service or repairs.”
Garage review for Marshall Honda, Harrogate
21st Mar 2016
“Great staff, efficient Service.”
Garage review for Marshall Honda, Harrogate
21st Mar 2016
“Whenever I've called into you Dealership its always very difficult to park particularly during the week. It was easier at the weekend when collecting my car. P Hewitt”
Garage review for Marshall Honda, Harrogate
19th Mar 2016
“Great team of experts”
Garage review for Marshall Honda, Harrogate
15th Mar 2016
“Very professional. Very polite .Would recommend to everyone”
Garage review for Marshall Honda, Harrogate
29th Feb 2016
“Staff all helpful and polite. I would have expected a better car valet on completion of service. Thank you.”
Garage review for Marshall Honda, Harrogate
29th Feb 2016
“A very efficient service all round. Thank you”
Garage review for Marshall Honda, Harrogate
27th Feb 2016
“The service was first class and I was really pleased with the service I received.”
Garage review for Marshall Honda, Harrogate
21st Feb 2016
“annual service was handled extremely well from initial reminder to completion.I was particularly grateful for the collect and delivery service”
Garage review for Marshall Honda, Harrogate
21st Feb 2016
“The first time I had used Marshall Honda for my service requirements, and I am pleased to say it was all completed within my expectations. Mike Sayers”
Garage review for Marshall Honda, Harrogate
21st Feb 2016
“The only problem I had was that the site was very crowded with cars. I could not find a parking space and had to leave my car in the roadway. I was concerned that another driver might bump into my car as there was very little room to manoeuvre vehicles.”
Garage review for Marshall Honda, Harrogate
20th Feb 2016
“I was surprised that my car was returned dirty as normally it is given a quick wash even if there is no time for a valet when to car comes into you”
Garage review for Marshall Honda, Harrogate
19th Feb 2016
“I would have preferred not to have had to wait nearly 3 weeks to get a service booked in. But I appreciate that the time given to to the service was the time taken and also the car was washed.”
Garage review for Marshall Honda, Harrogate
15th Feb 2016
“Having spent”
Garage review for Marshall Honda, Harrogate
14th Feb 2016
“After being assured that the automatic gearbox fluid would be changed, it wasn't. My address and other personal details were incorrect resulting in the collection driver not being able to find us notwithstanding he found us the year before. I will not be”
Garage review for Marshall Honda, Harrogate
14th Feb 2016
“You're always great and look after me very well. Thank you”
Garage review for Marshall Honda, Harrogate
13th Feb 2016
“A very efficient service and MOT carried out quickly and lovely staff as well. My car was sparkling when I picked it up. Thank you!”
Garage review for Marshall Honda, Harrogate
30th Jan 2016
“In for service only, very happy with all concerned and condition of car when returned.”
Garage review for Marshall Honda, Harrogate
25th Jan 2016
“The vehicle collection service is a great help.”
Garage review for Marshall Honda, Harrogate
25th Jan 2016
“Make more thorough checks before vehicles are returned to customers. I had to return my car after a part involved in the repair failed.”
Garage review for Marshall Honda, Harrogate
17th Jan 2016
“I didn't receive advice on future work requirements as nothing needed doing.”
Garage review for Marshall Honda, Harrogate
17th Jan 2016
“Efficient and friendly service advisor. Collection and return of vehicle very helpful.”
Garage review for Marshall Honda, Harrogate
15th Jan 2016
“As far as we know the work was carried out. The contents of the glove boxes were taken out to do the work, but they were left all over the passenger floor well when the work was completed. We had to pick every thing up before we could leave.”
Garage review for Marshall Honda, Harrogate
15th Jan 2016
“professionally”
Garage review for Marshall Honda, Harrogate
15th Jan 2016
“Jackie was very helpful professional and courteous,the driver who took me to harrogate was exactly the same ,all told a good experience”
Garage review for Marshall Honda, Harrogate
Irvana Urdal, 6th Jul 2023
I have now just bought a new car from the garage and the excellent servicing influenced my decision.”