Coventry Road Narborough, Leicester, Leicestershire, LE19 2GE
Garage type: Franchised Dealer
Phone: 0116 2752800
Code: Vehicle Sales & Service & Repair
Garage Services
Our Mission
Marshall Motor Group was founded over 100 years ago in Cambridge and now has 67 dealership businesses across the country from Cumbria to Hertfordshire.
Marshall remains family-owned and privately-funded and has over 2,000 colleagues. With a current annual turnover of more than ��700m, Marshall is a Top 10 Dealer Group in the UK and the second largest privately owned.
Overall rating from 960 customer reviews
Customer ratings and reviews for Marshall Honda, Leicester
Garage review for Marshall Honda, Leicester
28th Oct 2016
“Car in for a service with a fault to repair… This did not happen, when trying to speak to someone, constantly told that they will call you back, which they don't, happy with my car, but really unhappy with the service recieved from Narborough branch, wi”
Garage review for Marshall Honda, Leicester
27th Oct 2016
“I dont understand why the service level has dropped so much.after a pre call when line was lost, I was unable to get an answer on telephone and had to drive over to complete arrangements for collection whuch had been arranged when the service was booked s”
Garage review for Marshall Honda, Leicester
23rd Oct 2016
“having booked the service via the call centre and asked for additional information on sat nav upgrades and extension warrantee, I received nothing. Big thanks to Kirstie who sorted all this out on the day. won't bother with the call centre next time!!! I”
Garage review for Marshall Honda, Leicester
19th Oct 2016
“My oil was changed 2000 miles ago,same with rear pads my front pads do need replacing but on the advice report they gave me they said the fronts was ok but rears needed replaceing and I need a service, also I bought a Honda tire repair kit from Honda last”
Garage review for Marshall Honda, Leicester
17th Oct 2016
“Explanation of work carried out not required. Only had a minor job done (ie fitting of mudguards supplied by yourselves)but your reception very professional and polite. Will book for 3 year service in December and see if service the same. Had my 02 plate”
Garage review for Marshall Honda, Leicester
16th Oct 2016
“Hi, I have asked the dealer first if they can do something about rusty sunroof following as a free replacement and an extended warranty. They told me straight away – NO. I had to rang main Honda service numbers to be served with care…”
Garage review for Marshall Honda, Leicester
14th Oct 2016
“Excellant service”
Garage review for Marshall Honda, Leicester
14th Oct 2016
“Could not fault the service reception team for the way we were informed. As they were waiting for a replacement part (warranty job) we expected more delay but they seemed to work miracles and get it much quicker than expected, thank you.”
Garage review for Marshall Honda, Leicester
29th Sep 2016
“No improvement required !”
Garage review for Marshall Honda, Leicester
23rd Sep 2016
“No complaints – everyone 'was on the ball'”
Garage review for Marshall Honda, Leicester
23rd Sep 2016
“Great service as usual”
Garage review for Marshall Honda, Leicester
17th Sep 2016
“Extremely impressed with Customer Service from Calum (Narborough Sales Department?) – Had my car booked in for 27th Sept (earliest available date from given 23rd onwards, when I made the booking on the 7th Sept), to investigate wheel/brake noise/squeak. I”
Garage review for Marshall Honda, Leicester
16th Sep 2016
“very satisfied”
Garage review for Marshall Honda, Leicester
16th Sep 2016
“The car mileage has decreased after the service and have booked another appointment to sort it out”
Garage review for Marshall Honda, Leicester
15th Sep 2016
“No it was fine”
Garage review for Marshall Honda, Leicester
15th Sep 2016
“Your staff are always pleasant and helpful. The person who picked my car up was very pleasant and helpful.”
Garage review for Marshall Honda, Leicester
14th Sep 2016
“I received a comprehensive overview of work my car requires post MOT”
Garage review for Marshall Honda, Leicester
26th Aug 2016
“waitress service ? lol”
Garage review for Marshall Honda, Leicester
25th Aug 2016
“It worked out exactly as promised. Thank you.”
Garage review for Marshall Honda, Leicester
24th Aug 2016
“I received the normal exceptional service as always . Thank you.”
Garage review for Marshall Honda, Leicester
24th Aug 2016
“Friendly and efficient service personnel.”
Garage review for Marshall Honda, Leicester
21st Aug 2016
“Spares department lack responsiveness I made enquiries for spare part and had to phone back a week later for an answer its only when John took it on board did I get the proper service, he told me he would call me back and he did, it's not the first time s”
Garage review for Marshall Honda, Leicester
21st Aug 2016
“The Honda CRV is the best company car I have had and I have had a few spacing over 30 years. This is matched by the service given from yourselves.”
Garage review for Marshall Honda, Leicester
20th Aug 2016
“I am pleased my car gets picked up whilst in working, this ensures I'm not without my car on my day off. Thanks”
Garage review for Marshall Honda, Leicester
15th Aug 2016
“None work done on time”
Garage review for Marshall Honda, Leicester
14th Aug 2016
“Excellent service as usual. Lisa was extremely helpful and managed to get a discount for us for new mats as the drivers' side mat had a hole in it after only two years. Thank you so much! Very happy!”
Garage review for Marshall Honda, Leicester
14th Aug 2016
“Very happy with your service”
Garage review for Marshall Honda, Leicester
12th Aug 2016
“Excellent customer service pleasant staff I would highly recommend Marshall's to anyone”
Garage review for Marshall Honda, Leicester
30th Jul 2016
“The work I had carried out refers to an mot. Corrective action was needed to satisfy the mot requirement for exhaust emission standards. I was more than surprised to the cost of this work to be almost 3 x the cost of the mot. I was quoted”
Garage review for Marshall Honda, Leicester
29th Jul 2016
“The car was return to me very clean inside and out Thank you very much. The work seem to have been done fine the time will tell. What do you charge for a new rear brake pad ?”
Garage review for Marshall Honda, Leicester
28th Jul 2016
“Lisa is a great asset to the Business always professional and friendly”
Garage review for Marshall Honda, Leicester
28th Jul 2016
“Tyre pressure light was not turned off, different colour metal plates on my alloys which arent black and look ridiculous. Apparently tyre insurance is useless. Had to drive miles to get the service done because my local honda garage was fully booked for w”
Garage review for Marshall Honda, Leicester
27th Jul 2016
“Very pleasant experience.Friendly, competent staff and courtesy arranged with no hassle.We would certainly recommend this Honda garage for sales and service. Well done!”
Garage review for Marshall Honda, Leicester
25th Jul 2016
“Arrangements including car loan were fine. Quality of job as seen was also good. The job worked out more expensive than anticipated but that was because the fault on the door lock took some finding (broken wire). I particularly like the idea of valeting t”
Garage review for Marshall Honda, Leicester
25th Jul 2016
“Handled enquiry well, Thanks.”
Garage review for Marshall Honda, Leicester
21st Jul 2016
“I am wlooked after with care and consideration and as an 83 year old widow this is really appreciated.”
Garage review for Marshall Honda, Leicester
17th Jul 2016
“Perfectly satisfied with service and help from reception staff.”
Garage review for Marshall Honda, Leicester
16th Jul 2016
“I called into the dealership unexpectedly with my daughter, the dog and a weekly shop in the car when an engine warning light appeared. I as looked after immediately, offered coffee and water for the dog and a comfort lounge, my shopping was chilled whils”
Garage review for Marshall Honda, Leicester
26th Jun 2016
“Very professional service and I was delighted to hear I get one year free AA cover”
Garage review for Marshall Honda, Leicester
15th Jun 2016
“First class customer service which is the reason that I have been a repeat customer here for over 22 years. I am in fact collecting my next car from this dealership today (16/06/16). Thank you for the Great Service.”
Garage review for Marshall Honda, Leicester
15th Jun 2016
“Lisa kept me updated at all times Great service even though the problem was not resolved”
Garage review for Marshall Honda, Leicester
12th Jun 2016
“everything was fine than you :)”
Garage review for Marshall Honda, Leicester
12th Jun 2016
“All the work was quoted, job done and the car valeted, superb service again. Thank you”
Garage review for Marshall Honda, Leicester
30th May 2016
“The Emailing service you have for booking an MOT doesn't seem to work has we have used it twice and neither time have you received our request.”
Garage review for Marshall Honda, Leicester
29th May 2016
“Excellent service as always. Thank you.”
Garage review for Marshall Honda, Leicester
29th May 2016
“My car did not require repair work. I had simply ordered a spare 'saver wheel' after having a puncture and discovering I didn't have a spare.”
Garage review for Marshall Honda, Leicester
28th May 2016
“Looks like new again”
Garage review for Marshall Honda, Leicester
27th May 2016
“AS THIS WAS THE FIRST SERVICE OF A NEW CAR I THINK THAT WAS REASON FOR NO EXPLNANTION. I DID MENTION THAT THE GEAR BOX APPEARED TO BE NOISY AND THE COMMENT WAS MADE THAT ON ROAD TESTIT WAS OK.”
Garage review for Marshall Honda, Leicester
27th May 2016
“Whilst there, my car was given a full valet inside at a very reasonable cost, and excellent in terms of cleanliness. My only concern is that whatever cleaning agents are used leave a strong and nauseating odour of fumes which, after 4 days driving with th”
Garage review for Marshall Honda, Leicester
27th May 2016
“Very efficient”
Garage review for Marshall Honda, Leicester
26th May 2016
“Very efficant”
Garage review for Marshall Honda, Leicester
19th May 2016
“Reception was exceptional & the mechanic who did the fitting was helpful.”
Garage review for Marshall Honda, Leicester
18th May 2016
“Your receptionists were very helpful”
Garage review for Marshall Honda, Leicester
15th May 2016
“The car seems to be performing very well in use the noise has gone completely. Thankyou.”
Garage review for Marshall Honda, Leicester
13th May 2016
“Very polite and helpful staff. I travel over 30 miles to use your garage instead of my local Honda dealer as I've had much better service from you.”
Garage review for Marshall Honda, Leicester
29th Apr 2016
“Very good service. and helpful treatment by your telephone staff.”
Garage review for Marshall Honda, Leicester
20th Apr 2016
“Very efficient, helpful and polite.”
Garage review for Marshall Honda, Leicester
18th Apr 2016
“No work was required on vehicle I was rearranging my service plan on a new vehicle I was purchasing from you. I needed to cancel old plan and pay for new one. Staff managed to save me money and get me a longer term on my plan. very please with professiona”
Garage review for Marshall Honda, Leicester
16th Apr 2016
“The work was for an annual service, and no repairs required.”
Garage review for Marshall Honda, Leicester
15th Apr 2016
“The young lady who dealt with the repair was first class and talk me through every thing and keep me up to date every day she a star thank you.”
Garage review for Marshall Honda, Leicester
15th Apr 2016
“Your service advisors are always polite and helpful”
Garage review for Marshall Honda, Leicester
13th Apr 2016
“Everything was handled above and beyond my expectations. Thank you”
Garage review for Marshall Honda, Leicester
28th Mar 2016
“1st service. Booked in, arrived on time, car ready when promised (phone call to confirm), left feeling very pleased with the service. But, being our 3rd Jazz, it is what we have come to expect and haven'T been disappointed. Well done!”
Garage review for Marshall Honda, Leicester
27th Mar 2016
“great!!!”
Garage review for Marshall Honda, Leicester
24th Mar 2016
“Friendly and professional”
Garage review for Marshall Honda, Leicester
24th Mar 2016
“Great Service as always.”
Garage review for Marshall Honda, Leicester
22nd Mar 2016
“25,000 mile, 24 month service,on my Motorbility car. All handled politely and efficiently. All very satisfactory including email and phone reminders and follow up call. Thank you.”
Garage review for Marshall Honda, Leicester
22nd Mar 2016
“Kirsty Kyprianou was extremely helpful from the time she rang me to book the annual service to when she handed the car back after the service. The whole process was conducted professionally and in a timely way. The car mechanics were at hand when I droppe”
Garage review for Marshall Honda, Leicester
21st Mar 2016
“The staff were very helpful, especially the service team. I would definitely recommend using Marshall Leicester. They explained everything clearly and were precise with all information.If I was their Manager, It would give me great confidence in knowing m”
Garage review for Marshall Honda, Leicester
21st Mar 2016
“Thoughtful, courteous and efficient – a real delight! I wish everything in life were this good. I expect your business is really successful – it deserves to be. A special mention for Mr Ray, a true gent and a credit to your business.”
Garage review for Marshall Honda, Leicester
21st Mar 2016
“keep doing what you are doing”
Garage review for Marshall Honda, Leicester
21st Mar 2016
“simply good”
Garage review for Marshall Honda, Leicester
21st Mar 2016
“Very impressed by the efficient reminder call to ensure customers fulfil their appointments.”
Garage review for Marshall Honda, Leicester
19th Mar 2016
“The service of collecting & returning car was so much appreciated….. Service very good indeed. I thing Ray(?) was so personable & professional. Thank you to all the staff starting with the receptionists who were lovely & efficient. Mrs Sykes, Leicester”
Garage review for Marshall Honda, Leicester
19th Mar 2016
“Lisa was excellent and kept me updated”
Garage review for Marshall Honda, Leicester
17th Mar 2016
“Great service from start to finish. Car picked up and returned serviced and nice and clean. Thank You.”
Garage review for Marshall Honda, Leicester
16th Mar 2016
“Service was very bad which I haven't seen before, the receptionist gave me the answer was ridiculous, I will never go there again, l bought a new car somewhere else”
Garage review for Marshall Honda, Leicester
15th Mar 2016
“Very friendly and personal service so why should I change to another dealer after so many years?”
Garage review for Marshall Honda, Leicester
15th Mar 2016
“My car was in for a recall replacement – airbags. Overall pleased with service but there was a big grease mark on my passenger seat where someone had clearly sat or put their hand down. Luckily my husband was able to clean it off at home.”
Garage review for Marshall Honda, Leicester
14th Mar 2016
“Everything was just great”
Garage review for Marshall Honda, Leicester
29th Feb 2016
“Great service and nice people”
Garage review for Marshall Honda, Leicester
26th Feb 2016
“Completely satisfied”
Garage review for Marshall Honda, Leicester
26th Feb 2016
“Completely satisfied as usual.”
Garage review for Marshall Honda, Leicester
25th Feb 2016
“Though the service received is impeccable, the cost charged by Marshalls is extortionate. I want my car to have a full service history and for this privilege I am being heavily penalised. An example is the calliper, cost”
Garage review for Marshall Honda, Leicester
25th Feb 2016
“all good, service desk helpful and polite quality of work on car top class”
Garage review for Marshall Honda, Leicester
22nd Feb 2016
“Excellent”
Garage review for Marshall Honda, Leicester
22nd Feb 2016
“Friendly efficient service on my Honda for recall work”
Garage review for Marshall Honda, Leicester
21st Feb 2016
“Very friendly and efficient.”
Garage review for Marshall Honda, Leicester
19th Feb 2016
“This was for a recall. I was informed of timescales; additional services (without any pressure to take up); given reminder and completion phone calls, and the car was washed for me – daughter was impressed with this and is going to book her car in now.”
Garage review for Marshall Honda, Leicester
19th Feb 2016
“No comments just very satisfied.”
Garage review for Marshall Honda, Leicester
18th Feb 2016
“When you check lights they are always left in the off position. As most people with automatic lights leave them on it would be better if you also left them in the on position please”
Garage review for Marshall Honda, Leicester
15th Feb 2016
“Katie explained everything clearly, and I am fully satisfied with the work done and the advice given. It is a pleasure dealing with Marshall, and I recommend you to all my friends.”
Garage review for Marshall Honda, Leicester
14th Feb 2016
“Reception staff very efficient. Contacted mr day before the booked date to confirm all ok etc. Also on the day of the service they kept me informed on the progress of repairs / service. Very pleased with overall experience.”
Garage review for Marshall Honda, Leicester
14th Feb 2016
“The receptionist was very good and friendly and gave me very good service.thank her for me”
Garage review for Marshall Honda, Leicester
13th Feb 2016
“I have been a customer of this dealership for the last 20+ years, and it's because of the customer service and attention to detail provided that I cannot envisage going to any other dealership for my motoring needs. I am looking at replacing my Civic this”
Garage review for Marshall Honda, Leicester
29th Jan 2016
“Completely satisfied”
Garage review for Marshall Honda, Leicester
29th Jan 2016
“always expect and receive great service – staff are always professional and at the same time friendly”
Garage review for Marshall Honda, Leicester
27th Jan 2016
“Well done to the Team at Marshall Honda, Narborough, Leicester. Everything perfect – Excellent service, work carried out, valeting, courtesy car. Couldn't have had a better experience. Absolutely delighted. Thank you.”
Garage review for Marshall Honda, Leicester
27th Jan 2016
“This was a vehicle recall job which was handled very efficiently and quickly. No improvement necessary”
Garage review for Marshall Honda, Leicester
28th Oct 2016