Marshall Honda

Great North Way York Business Park, York, Yorkshire, YO26 6RB

Garage type: Franchised Dealer

Phone: 01904 563668

Code: Vehicle Sales & Service & Repair

Garage Services

Our Mission

Marshall was founded in 1909 and remains a family-owned business with over 70 dealerships across the country. Our aim is to develop life-long partnerships with our customers, so that we can help you with all your motoring needs and enable you to buy with confidence, Safe in the knowledge that you are dealing with a professional and friendly business. Call now to experience for yourself The Marshall Way…

Overall rating from 1304 customer reviews

Customer ratings and reviews for Marshall Honda, York

Garage review for Marshall Honda, York

27th Oct 2016
“Service in every way fantastic!”

Garage review for Marshall Honda, York

27th Oct 2016
“Great service from booking through to collection”

Garage review for Marshall Honda, York

25th Oct 2016
“Highly efficient and friendly service from start to finish. Would recommend to anyone”

Garage review for Marshall Honda, York

23rd Oct 2016
“Annual Service Vehicle collected and returned in excellent condition”

Garage review for Marshall Honda, York

22nd Oct 2016
“From telephone booking to handing the car back everyone was friendly, knowledgable and very efficient. As always, excellent service. Just a thought, perhaps you could offer an optional valet service, at extra charge, once work/checks completed. It is some”

Garage review for Marshall Honda, York

19th Oct 2016
“Efficient and friendly service from Service Reception (Caroline) with clarity of booking. Good follow up re additional work I had requested too.”

Garage review for Marshall Honda, York

15th Oct 2016
“Special thanks to Chris Elmsley at Honda Mashall York.”

Garage review for Marshall Honda, York

15th Oct 2016
“Everything went very smoothly”

Garage review for Marshall Honda, York

14th Oct 2016
“Problem was dealt with swiftly. Met person doing work which was useful to discuss directly the issue.”

Garage review for Marshall Honda, York

13th Oct 2016
“Excellent branch”

Garage review for Marshall Honda, York

12th Oct 2016
“As usual, friendly & efficient service from all of the team at the York branch.”

Garage review for Marshall Honda, York

29th Sep 2016
“Excellent service and great effort made by the staff to source parts no longer made.Most helpful and well satisfied.”

Garage review for Marshall Honda, York

28th Sep 2016
“My car went in for a service. Every one of the staff provided 110% help.”

Garage review for Marshall Honda, York

26th Sep 2016
“Friendly, helpful staff. Car needed additional work as seal on door was broken and part had been ordered.”

Garage review for Marshall Honda, York

24th Sep 2016
“Excellent sevice with very polite and professional staff.”

Garage review for Marshall Honda, York

22nd Sep 2016
“Very pleased with everything about my visit, hence I would not take my car anywhere else. Keep the service standards as they are.”

Garage review for Marshall Honda, York

17th Sep 2016
“Prompt and efficient”

Garage review for Marshall Honda, York

16th Sep 2016
“Very friendly and efficient staff everything done as requested”

Garage review for Marshall Honda, York

15th Sep 2016
“Caroline Shaw could not have been more helpful. The high level of customer service is much appreciated.”

Garage review for Marshall Honda, York

29th Aug 2016
“Car in for MOT only, but advice given on future needs to look out for,. Very pleased with service”

Garage review for Marshall Honda, York

29th Aug 2016
“Work booked in and carried out in a satisfactory manner.”

Garage review for Marshall Honda, York

28th Aug 2016
“Having been Marshall customers for 13 years gave always been pleased with service but this particular occasion not as happy. First car service booked for 9.30 and told it would take an hor and a half, decided to wait but was waiting almost 3 hrs. On check”

Garage review for Marshall Honda, York

26th Aug 2016
“I really appreciate the collect and delivery back service as I had had an operation and was not able to drive and my MOT was about to run out.”

Garage review for Marshall Honda, York

24th Aug 2016
“Thank you for friendly, prompt and efficient service!”

Garage review for Marshall Honda, York

22nd Aug 2016
“Service was carried out satisfactorily . Service could not be improved. Car was returned spotless .”

Garage review for Marshall Honda, York

21st Aug 2016
“Highly delighted with the work done. Sarah the lady at reception explained everything really well. Cannot praise the service department highly enough. But it is a shame that as a driver of an Accord that this model has been dropped from the range.”

Garage review for Marshall Honda, York

19th Aug 2016
“THE SERVICE FROM YOUR STAFF WAS EXCELLENT, THE PROBLEM WAS DIAGNOSED QUICKLY. THE REQUIRED PART WAS ORDERED. IT WAS DELIVERED TO MARSHALLS WITHIN A WEEK. THE SERVICE RECEPTIONIST EXPLAINED HOW LONG IT WOULD TAKE TO FIT THE REPLACEMENT PART. AND IT WAS FIT”

Garage review for Marshall Honda, York

18th Aug 2016
“No complaints whatsoever, Only Praise”

Garage review for Marshall Honda, York

17th Aug 2016
“The parts department were extremely helpful. When my wife came to come and get the problem looked at, she went to the service department, who were rude and completely unhelpful and turned her away without even offering to find out about of something has b”

Garage review for Marshall Honda, York

16th Aug 2016
“Service only. No repsirs needed.”

Garage review for Marshall Honda, York

14th Aug 2016
“First time of using the service very helpful and impressive thanks.Joe Reilly”

Garage review for Marshall Honda, York

29th Jul 2016
“The service of collecting my car from home and returning it later the same day is an excellent service, well done!”

Garage review for Marshall Honda, York

26th Jul 2016
“Advisor was a bit brisk”

Garage review for Marshall Honda, York

24th Jul 2016
“I seem to have been double charged for an initial inspection, this was only noticed after payment had been made and has not as yet reported to customer care. Lets see what happens”

Garage review for Marshall Honda, York

24th Jul 2016
“Simple, courteous & professional.”

Garage review for Marshall Honda, York

24th Jul 2016
“The person on the service desk was helpful in explaining the problem cause of the fault and required rectification as I was uncertain what had gone wrong. Whilst the fault was not critical it was rectified within 1 week of noticing the fault.”

Garage review for Marshall Honda, York

24th Jul 2016
“will keep buying a Honda from this dealership because of the excellent customer service ( and particularly car pick up and delivery back ) ..it is the aftercare that is so important and York very good at it !”

Garage review for Marshall Honda, York

22nd Jul 2016
“Good service, thanks”

Garage review for Marshall Honda, York

21st Jul 2016
“Very well looked after as usual, thanks very much.”

Garage review for Marshall Honda, York

20th Jul 2016
“I thought that my lovely little car only needed an MOT when we arrived but was told there was also a re call on the airbag which iwould be done at the same time and indeed it was. My yearly milage is very low in this case just over 2000 miles so didn't th”

Garage review for Marshall Honda, York

16th Jul 2016
“A very small improvement "……I stated my car was available for the garage technicians up till 4.00. The car was ready before that time and I would have appreciated. a telephone call to say it was ready. As it happened I received no call and had to con”

Garage review for Marshall Honda, York

14th Jul 2016
“I am more than happy with the work that Marshalls undertook. What I am not satisfied with is Honda's performance when I complained to them about what appears to be a design fault in the car. The person on the telephone appeared to me to be detached from r”

Garage review for Marshall Honda, York

12th Jul 2016
“poor, unfriendly service, realised the next day that there was a sheet attached to receipt with list of works advised, none of this had been pointed out or explained to me. On this day I was generally treated like I was an inconvenience and have felt unha”

Garage review for Marshall Honda, York

29th Jun 2016
“Booked me in at short notice when I almost let my MOT expire (despite several reminders from you). Car drives as if it has just been serviced.”

Garage review for Marshall Honda, York

24th Jun 2016
“Very friendly”

Garage review for Marshall Honda, York

23rd Jun 2016
“Great alerts to service need, by email, text and calls, but some consternation that I was on the Honda service plan when I booked the service in.”

Garage review for Marshall Honda, York

18th Jun 2016
“Once again I cannot fault the staff at the Honda dealership…..Just wish I had bought a Honda many years ago.”

Garage review for Marshall Honda, York

17th Jun 2016
“The service was very efficient and exceeded our expectations. The staff we spoke to were friendly and helpful.”

Garage review for Marshall Honda, York

15th Jun 2016
“Very happy at the moment , thank you”

Garage review for Marshall Honda, York

14th Jun 2016
“I would have thought that a refrigerant leak check would have been made at an earlier opportunity whilst the car was in the service department for recharging of the air conditioning system on two previous occasions. The original time scale for the job was”

Garage review for Marshall Honda, York

28th May 2016
“totally satisfied as usual”

Garage review for Marshall Honda, York

26th May 2016
“Especially appreciated the collection and delivery service as this saved me time. The car washing was also excellent! Thank you.”

Garage review for Marshall Honda, York

26th May 2016
“Thank you!”

Garage review for Marshall Honda, York

25th May 2016
“great service by all involved, superb job, very happy, c.r.v. delivered back very clead. Thank you”

Garage review for Marshall Honda, York

22nd May 2016
“satisfactory”

Garage review for Marshall Honda, York

19th May 2016
“Completely satisfied with excellent service and friendly personnel”

Garage review for Marshall Honda, York

18th May 2016
“Great service and to have the car cleaned was great.”

Garage review for Marshall Honda, York

18th May 2016
“QUICK, POLITE EFFICIENT AND FRIENDLY”

Garage review for Marshall Honda, York

15th May 2016
“Very prompt and courteous customer service as usual, thank you.”

Garage review for Marshall Honda, York

14th May 2016
“All exellent the only snag I have is with the washer bottle it still smells like rotten eggs and not sure why as you said it had been cleaned out”

Garage review for Marshall Honda, York

14th May 2016
“My vehicle was serviced and not repaired but I found the process easy and those I dealt with helpful.”

Garage review for Marshall Honda, York

14th May 2016
“The initial service report contained errors indicating shoddy work and was not explained to me. The valet left a mottled stain on the plastic trims on the exterior of the car and also in the boot. On querying this with Marshall Honda they said that they h”

Garage review for Marshall Honda, York

28th Apr 2016
“On top of the excellent service provided by the Marshall Team, the receptionist was extremely helpful with my enquiry and subsequent purchase of an extended warranty.”

Garage review for Marshall Honda, York

28th Apr 2016
“Fine, Pleasant, Efficient”

Garage review for Marshall Honda, York

26th Apr 2016
“no need for improvement excellent service.”

Garage review for Marshall Honda, York

24th Apr 2016
“Made my panic with many lights on my dash no problem at all. Thank for all the help.”

Garage review for Marshall Honda, York

22nd Apr 2016
“Excellent service from all concerned at Marshall Honda York including the girls on service reception”

Garage review for Marshall Honda, York

21st Apr 2016
“Good service”

Garage review for Marshall Honda, York

17th Apr 2016
“Need a bigger car park!”

Garage review for Marshall Honda, York

16th Apr 2016
“It would be beneficial when taking a car in for a routine service to ask (as a prompt) whether there were any faults or concerns also requiring attention.”

Garage review for Marshall Honda, York

16th Apr 2016
“It was excellent. Overall very pleased.thanks”

Garage review for Marshall Honda, York

15th Apr 2016
“Disappointed that for the last 2 services there has been no valet”

Garage review for Marshall Honda, York

15th Apr 2016
“What a fantastic team you have at Marshall Honda York the team always welcome me with a smile and by my name”

Garage review for Marshall Honda, York

15th Apr 2016
“Went in for a replacement passenger airbag, was quoted around 90 minutes for job; took 60. Free tea/coffee is a nice touch as well!”

Garage review for Marshall Honda, York

14th Apr 2016
“Apparently the air filter was black with dirt.It may be that this item needs replacing more frequently.This is not necessarily a criticism of Marshalls!”

Garage review for Marshall Honda, York

27th Mar 2016
“Fantastic service as I had to drop off car early and my car was delivered back to my home.Thank you so much Caroline”

Garage review for Marshall Honda, York

27th Mar 2016
“Hi my car was in for the recall on the air bags which did not go to plan. as some new parts were needed .I was kept well informed by Andy from the service dept I cannot thank him enough for all the help . once again many thanks John Collier”

Garage review for Marshall Honda, York

26th Mar 2016
“the service was helpful and friendly”

Garage review for Marshall Honda, York

26th Mar 2016
“In this case, (wind screen washer bottle leak), if it had been explained the first time as it was the second, there would not have been a need for the second visit. Just one of those things, but I am happy enough.”

Garage review for Marshall Honda, York

26th Mar 2016
“I was very disappointed that the lady on the service desk was dismissive about my issue of the condensation in the back light and said it was not known in the Honda Civic. This is not what I expected when I have paid a decent amount of money for my car. I”

Garage review for Marshall Honda, York

19th Mar 2016
“Service from staff first class as usual.”

Garage review for Marshall Honda, York

17th Mar 2016
“Wasn't given details of the car collection service when I booked the car in. So had to go to and from on bus, which took total of 2.5 hours.”

Garage review for Marshall Honda, York

15th Mar 2016
“very satisfied with the service.”

Garage review for Marshall Honda, York

13th Mar 2016
“The car was only in for a first year service so the first 4 questions are not really relevant. I was however, very pleased with the service I received from the staff at Marshalls Honda. The car was returned looking and feeling like a brand new car, thanks”

Garage review for Marshall Honda, York

13th Mar 2016
“On my visit to Marshall Honda York we was looked after 100%. It is a fantastic branch and the staff are great. I wouldn't go anywhere else now I have purchased cars with you”

Garage review for Marshall Honda, York

28th Feb 2016
“car was in for airbag recall,we had to vac the drivers foot well and mat as it was covered in aluminium fillings when we got the car back.this is not good!!!!”

Garage review for Marshall Honda, York

27th Feb 2016
“Car required service & mot. I had a hospital appointment on the same day so the service desk arranged for the car to be picked up and dropped off at the end of the day. I found the service desk and the driver most courteous and helpful & a cleaned car ret”

Garage review for Marshall Honda, York

26th Feb 2016
“Thank you all for a job well done and the return of a nice clean and tidy car. Ruth.”

Garage review for Marshall Honda, York

26th Feb 2016
“Wash was poor”

Garage review for Marshall Honda, York

26th Feb 2016
“V good service as alaways”

Garage review for Marshall Honda, York

26th Feb 2016
“Car was in for its second service. Was given a lift to local garden centre while it was being done. Was completed in time said and car washed and cleaned inside and out. Very pleased!”

Garage review for Marshall Honda, York

26th Feb 2016
“The service advisor I spoke to when dropping the car off was extremely friendly, professional and efficient. This is in contrast to the lady I spoke to when collecting the car later in the day and on the telephone beforehand. I was a little late collectin”

Garage review for Marshall Honda, York

26th Feb 2016
“No one hundred percent satisfied.”

Garage review for Marshall Honda, York

26th Feb 2016
“More than satisfied with all service department personnel at Marshall Honda York and Honda cars in general, we are a 3 Honda car family”

Garage review for Marshall Honda, York

26th Feb 2016
“Extremely helpful a courteous staff and would highly recommend them”

Garage review for Marshall Honda, York

20th Feb 2016
“A service only was required, which wasc carried out efficiently and to time. The comfortable waiting area with complimentary hot drinks was especially apprciated.”

Garage review for Marshall Honda, York

19th Feb 2016
“My car was in in for a recall (Air bag) service and a MOT i am completely satisfied we the service i received from the day i booked the car in to when it was returned to my home”

Garage review for Marshall Honda, York

18th Feb 2016
“Very happy with your service at this time with no complaints or suggestions for improvement. Well done!”

Garage review for Marshall Honda, York

18th Feb 2016
“My car has done less than 4,000 miles, so did not need repairs or advice on future work.”

Garage review for Marshall Honda, York

18th Feb 2016
“My car was in for a recall, and since it had been serviced recently I requested to not have the vehicle check on this occasion. The service I received when booking over the phone was acceptable, but the service at the reception desk when I dropped off and”