Princes Street, Ulverston, Cumbria, LA12 7NQ
Garage type: Franchised Dealer
Phone: 03301302644
Code: Service & Repair
Garage Services
Our Mission
Marshall Motor Group was founded over 100 years ago in Cambridge and now has 67 dealership businesses across the country from Cumbria to Hertfordshire.
Marshall remains family-owned and privately-funded and has over 2,000 colleagues. With a current annual turnover of more than ��700m, Marshall is a Top 10 Dealer Group in the UK and the second largest privately owned.
Overall rating from 133 customer reviews
Customer ratings and reviews for Mercedes Benz Of South Lakes, Ulverston
Garage review for Mercedes Benz Of South Lakes, Ulverston
23rd Oct 2016
“I was kept informed how the repair was going and told when the car would be returned to me. An excellent service all round”
Garage review for Mercedes Benz Of South Lakes, Ulverston
17th Oct 2016
“Fantastic friendly team, keep up the good work.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Oct 2016
“First service on our SLK, bought from Marshalls at Ulverston twelve months ago. Courtesy car ready, coffee supplied as we waited for paper work. However the car was not valeted following the service, therefore we had to wait for this to be completed, but”
Garage review for Mercedes Benz Of South Lakes, Ulverston
14th Oct 2016
“Excellent service. Everything checked for me and put my mind completely at rest. Thank you.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
12th Oct 2016
“Excellent!”
Garage review for Mercedes Benz Of South Lakes, Ulverston
30th Aug 2016
“Everything carried out `A`okay”
Garage review for Mercedes Benz Of South Lakes, Ulverston
29th Aug 2016
“Our car was booked in for a summer aircon service and, whilst there, Heather advised it had a recall notice for software upgrades. All was completed in a timely manner and the waiting area is excellent; clean, good facilities and pleasant to work for a wh”
Garage review for Mercedes Benz Of South Lakes, Ulverston
19th Aug 2016
“Repair was completed in the time specified and the car was returned fully valeted”
Garage review for Mercedes Benz Of South Lakes, Ulverston
19th Aug 2016
“Great service!”
Garage review for Mercedes Benz Of South Lakes, Ulverston
17th Aug 2016
“Excellent customer service from South Lakes Merc, the service staff were informative, welcoming and continued to update progress.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
14th Aug 2016
“Amy was brilliant as she always is and it's nice to have someone who is warm and welcoming when you drop your car off,thanks”
Garage review for Mercedes Benz Of South Lakes, Ulverston
14th Aug 2016
“Told two new tyres required but garage would not accept lease company payment terms so I had to pay for the tyres personally. Options provided were I pay or find my own way from Heysham to garage. No option as my car was at the garage so had to pay person”
Garage review for Mercedes Benz Of South Lakes, Ulverston
28th Jul 2016
“My issue is still ongoing 8 months later.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
24th Jul 2016
“No comments other than good”
Garage review for Mercedes Benz Of South Lakes, Ulverston
24th Jul 2016
“Excllent service”
Garage review for Mercedes Benz Of South Lakes, Ulverston
21st Jul 2016
“The only thing I was not happy with was the quality of the external cleaning of the vehicle: lots of dead insects and dust on the bonnet and front of the car. a small thing though!”
Garage review for Mercedes Benz Of South Lakes, Ulverston
18th Jul 2016
“The Service was great. Thank you.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Jul 2016
“We have a leak on the roof of out SLK. As yet the technicians haven't been able to fix the leak but they are understanding of the problem and have left me feeling confident that they won't be beaten by this challenge. I am currently waiting for a follow u”
Garage review for Mercedes Benz Of South Lakes, Ulverston
29th Jun 2016
“Waiting parts from Germany, didn't arrive but was not informed……fixed in the end”
Garage review for Mercedes Benz Of South Lakes, Ulverston
26th Jun 2016
“Very well looked after”
Garage review for Mercedes Benz Of South Lakes, Ulverston
23rd Jun 2016
“Always helpful in answering my questions”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Jun 2016
“The car has been looked at by the service department on at least three occasions and the noise issue still has not been resolved.I have not at present contacted Marshalls after the last visit to say the noise is still present as I am very disillusioned an”
Garage review for Mercedes Benz Of South Lakes, Ulverston
12th Jun 2016
“Srtaff offered a friendly service, showroom was immaculate.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
12th Jun 2016
“I booked my repair for 8.30am arrive at 8.20am I was quoted the work would take 20 minutes over the phone after an hour i had to ask when the car would be ready it arrived 5 minutes later. it would have been better if i was updated on the progress.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
22nd May 2016
“I prefer the service department at your Blackpool branch where I used to have both my cars serviced, when I changed my last Mercedes I told thesaleperson I would like to have my new car serviced in Blackpool, however when the service contract came through”
Garage review for Mercedes Benz Of South Lakes, Ulverston
19th May 2016
“No problems encountered”
Garage review for Mercedes Benz Of South Lakes, Ulverston
19th May 2016
“There appears to be an assumption that the best way to contact customers is by mobile phone/text,however where I live the signal is non-existent and I had to contact Marshalls enquire as to the status of the of the repair/car availability”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th May 2016
“The collection of the broken down vehicle by Merc was an issue especially given it was a disabled vehicle taking over 3.5 hours for someone to come out just 15 mins down the road seemed to be a lot of confusion over who collecting however once dropped off”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th May 2016
“Prompt, thorough, efficient & friendly service”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th May 2016
“Service department faceless in my experience and keep customers waiting unnecessarily. Was not kept up to date whilst parts were ordered.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
24th Apr 2016
“When I arrived with the car, prior to going to work there was absolutely no urgency to take the keys and sort me out. The staff kept saying for me to go round the corner and take a seat when all I wanted to do was go on my way quickly.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
23rd Apr 2016
“Excellent service. Managed requirements well.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
22nd Apr 2016
“All excellent. Thank you.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
17th Apr 2016
“Was told I need to replace 4 tyres and was given a quote for them. Although I knew the tyres would be expensive I was quoted”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Apr 2016
“Thanks again to Heather for her help. Thanks also for her honesty in advising that the tyre was still legal" thus giving me the choice to replace or not. I chose to do so. The car was well cleaned prior to being returned to me. Both Heather and Amy have e”
Garage review for Mercedes Benz Of South Lakes, Ulverston
13th Apr 2016
“The service I received was excellent in every way. I really cannot see how you could possibly have improved anything”
Garage review for Mercedes Benz Of South Lakes, Ulverston
29th Mar 2016
“this is the third time my car has been in to be fixed and it still isn't fixed!”
Garage review for Mercedes Benz Of South Lakes, Ulverston
13th Mar 2016
“Friendly staff but the car has been in twice now and still isn't fixed.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
28th Feb 2016
“Very polite, and understanding.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
27th Feb 2016
“Very satisfied the work done in a very professional manner Heather was very helpful”
Garage review for Mercedes Benz Of South Lakes, Ulverston
27th Feb 2016
“First service with you , expensive but quality service throughout.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Feb 2016
“The service I received, as always, was of a high standard. The reason I have marked No for receiving advice on future work requirements is because this was Not Applicable in this case and is not to be seen as a negative reflection on the service provided.”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Feb 2016
“Advice on tyres was explained and recommendations on where to go to get the tyres fitted as soon as possible”
Garage review for Mercedes Benz Of South Lakes, Ulverston
15th Feb 2016
“The parts taken off should have been shown to me and explained what was wrong with them thanks R Wooff”
Garage review for Mercedes Benz Of South Lakes, Ulverston
14th Feb 2016
“5 star service”
Garage review for Mercedes Benz Of South Lakes, Ulverston
28th Oct 2016