Protyre Carlisle Sheffield Street

“felt as though I was ripped off because i was a woman .Told price of two tyres would be 74.00 each and I might need tracking done which I though was strange for a Car thats only two yrs old my shock when i come to collect car and the cost was over 240.00. wont be coming back”

“Everything Ok, though maybe having a magazine to read might have helped to pass the time while I waited”

“The team are knowledgeable and friendly. The products are good quality and reasonably priced.”

“Great service, very helpful.”

“I needed 2 new tyres quite quickly and they provided an excellent service and got me back on the road within the hour.”

“Very efficient, knowledgeable and courteous service.”

“I was delighted with the service I received and the speed in which they were able to fit me in.

I was provided with some great advice and also some pointers as to other things that need to be addressed with my vehicle in the next few months.”

“Always get my tyres checked and changed at Denton tyres. They are trust worthy and reliable.”

“most definitely ,have used them before several times over the years and will do for the foreseeable future”

“great service , helpful”

“Excellent service and good prices. Friendly and helpful staff and they deffo aim to look after the customer. I cannot rate them higher.”

“Despite it being busy when I arrived I was dealt with in a reasonable length of time and the staff kept me informed along the way about what they were doing and how long they were likely to be. Very friendly staff too.”

“Tyres were ordered and in stock quickly. Staff members were polite and fitted the tyres promptly and the price was good. I was able to wait in a warm reception area and have a free tea or coffee.”

“I had a puncture and bought a new tyre. The man who fitted it was very polite and helpful. The person who was in the office when I paid was also very polite offering me tea or coffee while I waited. I always get my tyres from you and would recommend your service. Thank you.”

“Great friendly helpful staff and explained everything”

“fast service”

“Bit of a mix up with the tyres being at the wrong depot, however they were collected quickly and my car was ready at the time i specified.”

“Professional service, job done within time scale given, good quality tyres.”

“As usual, very friendly, efficient and just totally professional from start to finish.”

“Excellent service, as usual. Always polite, interested, knowledgeable and efficient.”

“Listened to me, gave succinct professional advice, without pressure. Quick and efficient service. Trustworthy.”

“Friendly quick service.clean tidy site and waiting room .Free coffee while waiting.Tyre fitters clean and tidy”

“Very speedy and polite service”

“Good quick service courteous although prices seem to have gone up a little”

“Unfortunately I noticed my alloy wheel had been damaged whist I had the 2 front tyres replaced, the guy on reception has been very helpful and has organised for it to be repaired, however after paying £380 I did except better quality of workmanship and sadly feel disappointed.”

“Do not tell a customer 20-30 minutes then have them sitting for 2 hours. Unbelievable shocking service. Two tyres were changed, people were in after me and left before me. The guy behind the desk couldn't find my car key, and so said they were still working on my car when they clearly weren't. And he put my address in wrong, I asked to be put on account yet he made me pay for it. Very unhelpful.”

“Booking process was easy, needed 4 tyres and everything was explained in language i understood”

“Excellent service”

“Attention to detail. Efficient and friendly”

“Took my car in for a safety check, was given a full report and shown the issues that were found, this filled me with total confidence so I bought the parts needed from procure and they fit them on the same day! Fantastic service I never knew my local tyre centre did brakes but I?m glad I do now, well done Dan & Phil great work”

“A young man from Kent, very efficient and polite.”

“Quick service”

“Fast, efficient & friendly service.”

“Brilliant service from the whole team. I went in, first thing after my 12 hour nightshift, the guys where great, fast, friendly and had my new tyre on, and me on my way home to bed, in speedy time…. thank you ?”

“All the staff were very helpful & polite”

“Did a tyre change in quick time at a reasonable price”

“Switched tyres to ensure new tyres on front. Also helped with minor exhaust problem.”

“Knowledgeable and helpful and a decent price”

“I went in for tracking to be checked. Had to buy new tyres even though I had 2 tyres in my boot incase I needed to change the tyres but wasnt allowed to use those I had already purchased.”

“Although it was late in the afternoon when I arrived the staff were very welcoming and polite and as a customer I value this as part of the service. The tyres were changed promptly I have always found Denton Tyres to be professional and I can trust their advice.”

“Ordered tyres and fitting appointment online but when I arrived at the appointment the tyres weren't in yet. When I returned the following day the tyres were fitted quickly without problem.”

“Don?t offer what you can?t deliver!!”

“Called in without booking as I had a flat tyre while driving around. Only had to wait for an hour, not bad when haven?t booked. They gave a friendly efficient service checked the other tyres, and recommended 2 other tyres needed changing. Gave the puncture repair for free. Very pleased.”

“Great service as usual”

“Efficient and professional”

“My rav4 had a puncture, the garage were able to find me the exact same tyre overnight and fit it the next morning, dan rang me when my car was ready to collect thank you dan and his team great service at s very reasonable price”

“The time i sat while the staff, fitting the Tyre where so layed back they nearly stopped.When it was Denton tyres the most you had to wait was 15 mins.And he would have gone mad if his staff, worked like they do now.On talking to others they al say the same, we will try somewhere else, next time.”

“very good service”

“Very informative and professional service, I have been using Denton tyres for as long as i can remember i can even remember going with my farther when health and safety wasn't an issue, it's good to see it's been brought up-to date it's been needed for years, well done.”

“Quick, simple – staff gave options and was informative”

“Very friendly staff. They fully explained what they were going to do and even told me that my locking wheel nut was worn and suggested ways to resolve the problem.
Very professional indeed, Excellent customer service.”

“I had a puncture and the lad stopped back after 5:30 to fix it.”

“Excellent customer service”

“Mobile fitting service attended next morning after I had a puncture at 4.30 the previous evening”

“I had a puncture and it was an emergency as I was travelling to get to my sick elderly parents. They they dealt with me really quickly despite being very busy that day so that I could get to them as quickly as possible.”

“service, communication”

“All staff were very helpful, pleasant and polite”

“Help and prompt service initially. My only (slight) complaint was that they did not give any indication of the time scale to replace the tyres.”

“Excellent service all round”

“Needed a specific tyre at short notice because of a nail in the old one. Price was good, service was good. Chap at the desk was good conversation too.”

“Very professional, very busy during my visit. Staff friendly.”

“Polite efficient service”

“Tyres seriously over inflated, I won't be back.”

“Good service and prompt working”

“Not sure if staff levels were low but had to wait for almost 2 hours. Initially I was told come back in 30 minutes.”

“Customer service was very good helping me find the right tyres at the right price fitting quickly carried out and at time too suit me”

“It was my wife not me that required their services, therefore she is doing this survey. Mrs Judith Horne
I rang them up and they were very helpful, came out straight away and changed the tyre, Peter was fantastic and very professional.”

“I have taken my car in to have the tyres checked several times (I think 4!) since July this year as I was aware that three of the tyres were coming up for replacement (from MOT report). I was advised on the first 2 checks that they didn?t need to be replaced yet and given advice on mileage and when to come back for rechecking. Even when I brought the car in with a foreign body stuck in the (newest) tyre they fixed the puncture rather than sell me a new one. So when they told me on my last visit that my three tyres needed replacing I was confident that I was getting best advice and service, because I get that every time I visit.”

“I've been using Denton Tyres for thirty years for my tyre requirements and always had excellent service at good prices, on this occasion however, I phoned the depot ( Sheffield St ) to check how busy there were in case of long delays, and was told not too busy, however when I got there there were three customers waiting, but I decided it might not be too long until I was served, however, it took over an hour before I had my two tyres fitted, … the longest I've ever had to wait … I hope this was the exception rather than the rule … and two of the three ahead of me we're still waiting when I left !”

“Gave me confidence and reassurance”

“I have always used Denton Tyres. The staff are always very welcoming. I know nothing about tyres so I?m happy to take their advice. The prices seem reasonable and they don?t try to persuade you to buy a more expensive product if it?s not necessary”

“Tyres exhaust etc”

“Good device friendly staff what we have come to expect from Denton tyres”

“Customer service fabulous”

“I visited Protyre as they were on the Asda recommended list, but they offered their own deal which matched that from Asda. As the premises was quite busy, I decided to leave the car for them to get on with the tyre swap, and the advised wheel alignment work. All along they were keen polite efficient and value for money, so I shall probably be back again in the future.”

“The lads at Denton tyres are great almost as good as when it was the family firm”

“Quick efficient service”

“Excellent customer service. Knew that the problem could not be fixed so gave me a quote for a new tyre. Even gave me a little bit of discount as i use denton tyres for both of our cars.”

“Excellent advice and service”

“You are brilliant”

“Quick with the change.”

“Helpful and efficient”

“Friendly first class service”

“Excellent service and was kept informed about the progress – Excellent knowledge and I was impressed that when I went back to get the wheels nuts checked the gentleman on reception remembered my name”

“Good service”

“Pro tyre did a good job,the Manager and staff were very friendly and helpful.
I had quite a long wait as they were busy, which they apologised for.
Would it be possible to book an appointment?”

“Delivered exactly what I wanted. Exact tyres, fair price, excellent service”

“Staff very knowledgeable, attentive and helpful.”

“quick efficient”

“5 star service ,helpful and reliable staff”