Proven Motor Co Ltd Subaru

25 West Street, Haslemere, Surrey, GU27 2AP

Garage type: Franchised Dealer

Phone: 03301304106

Garage Services

Proven Motor Co Ltd Subaru

9
10

The work was done to time everything explained and the car runs well

, 22/09/2016


10
10

Very helpful and professional, thank you

, 01/09/2016


10
10

Very good service. The car was picked up and returned as planned. I was kept informed of progress and given the opportunity to discuss options.

, 30/08/2016


8
10

Fitted me in for brake replacement the day after I called. Excellent.

, 19/08/2016


8
10

Proven was the only local dealer that got back to me regarding recalls on my 2015 Outback. They then dealt with them speedily and efficiently.

, 16/08/2016


10
10

Good experience, quick service, regular updates, good out of hours service

, 15/08/2016


2
10

The staff I met were very friendly. However the service advisor did not really know what was involved in my service. I was told an oil and filter change with pollen filter with inspection. I was kindly sent a text message on completion that was helpful. However the only paperwork I recieved was an invoice? I had stated when leaving the vehicle it has a slight misfire I recieved no service sheet to show what had been done no diagnostics printout and on checking the invoice a lot of items were on there which I was not aware of. This included 12.49 motor flush in my 12 years as a motor technician I have never used any flush except when oil emulsification had occurred so am unsure why I paid for that! 12.49 fuel system cleaner I only use shell v power and was not told this was going to be done otherwise I would have not requested that the system should not need any additives in my opinion. £9.77 for nut,bolt, clip,clamp, grease lube fuse??? When more complex jobs are completed addition parts may be required but in a oil and pollen filter change why is £10 of miscellaneous parts required its ridiculous! And finally £5.63 for a can of brake cleaner how much is required to clean a small amount of old oil residue I am completely confident I have paid for this and the left over £5.30s worth is sitting on the technicians toolbox. I've certainly been ripped off with about £35 worth of parts I have no idea were used no service sheet or report that may explain these parts. I travelled a long distance to use the dealer I purchased from but will definitely not be returning as my loyalty has been abused!!

, 15/07/2016


10
10

The experience is always excellent with polite and charming staff

, 01/07/2016


10
10

Most efficient, very considerate, friendly

, 24/06/2016


10
10

Most efficient, very considerate, friendly

, 24/06/2016

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