Garage reviews

From 29 surveys
98% recommendation score

“I wouldn't take my car anywhere else. The online booking process is great. Dave and his mechanics are always friendly, helpful and knowledge and will go out of their way to provide customer satisfaction.”

Sarah Carroll 02/01/2021

From 1596 surveys
97% recommendation score

“I was very sad when Vertu Honda in Retford closed, as I had received such excellent service there. However, I am delighted to say that the service that I have been receiving from Vertu Honda in Lincoln is just as excellent. I would certainly recommend this branch to friends and family. They are trustworthy and efficient. Thank you for the effort you all take to make your customer's experience such a pleasant one.”

Ann Fuller 31/12/2020

From 80 surveys
94% recommendation score

“Very easy to book and very quick and friendly service”

Chris Symon 29/12/2020

“Highly recommend this dealership.
Recently bought car and was looking for a garage to service and maintain it that I could trust, and I've definitely found that here.
Work was completed promptly, and the staff are great, especially Cara in service, who is amazing !
When it was time to pay, the bill was considerably less than I was expecting.
Quality garage, quality staff, exactly what you need and expect after buying a quality vehicle.”

David Pepper 29/12/2020

“Fantastic service received from Stevie & his team, phoned Stevie re issues with son,s bmw not starting, first class customer received from start of telephone call to Stevie to the end when my sons car was fixed & ready to be collected, Stevie kept us updated all the time, I could not be have asked for a better customer service 100% given, thanks again Stevie and team for a fast, professional, extremely satisfying service”

Barbara Fitzpatrick 28/12/2020

From 678 surveys
89% recommendation score

“Perfect customer service. Very quick with mot. Will come back with any problems and expect me next year for next mot”

Nicholas green 23/12/2020

“Cannot fault the service from booking to collection. Good communication, efficient service.
Car came back in a better condition than it arrived in which was an extremely pleasant surprise.
Staff were polite and professional.”

Mark Hoyes 23/12/2020

From 446 surveys
99% recommendation score

“Once again Anderson Clark proving that running a successful business is no more difficult than doing exactly what you said you would do, when you said it would be done to the agreed price. Of course the real test of great customer service is fixing a problem when it goes wrong, the team at Anderson Clark rarely have to demonstrate this as they get it right first time.”

Ian Soden 23/12/2020

“all the work on my two cars is done with car friend. i will only use them and i recommend them for any work that is required.”

peter hawthorne 23/12/2020

“garage was able to fit my van in on the same day”

Stephen Hudson 23/12/2020

“Lee Wood the manager and his team consistently provide an excellent service this is the 3rd time I have used them. Always very polite, friendly, professional, honest, value for money I highly recommend”

Louise Wright 22/12/2020

“My daughter has used this garage in the past, and she made the call to arrange MOT & the possibility of changing brake pads. I will be using their services again.”

Julie Hicken 21/12/2020

“I've always used franchise garages like Halfords… never again! My experience with Direct Garage Services was great. Pauline booked me in and explained everything thoroughly (she's also got a wicked laugh), as I'm not great at understanding the inner workings of cars. The work was done quickly, yet thoroughly. The labor costs were surprisingly low in comparison to Halfords. The whole experience was much nicer than I've previously had elsewhere.”

Gavin Denton-Jones 20/12/2020

“I have health conditions i rang has soon has my car was playing up with in the hour my car was there. What a relief all fixed and back on the road the very next day .”

Iain Longdon 16/12/2020

From 1442 surveys
93% recommendation score

“Exceptional service from the team here in Plymouth
I don't tend to review, I'm guilty of just expecting good service !!
These Guys were fantastic start to finish
From my initial contact to the service they provided for me
Keep up the good work guys
Will definitely use this branch in future”

Gary Lynch 16/12/2020

From 75 surveys
100% recommendation score

“Fantastic service, my 86 year old dad's car broke down. The AA dropped it off at the garage late afternoon it was repaired the following morning and we picked it up lunchtime. Lovely people would thoroughly recommend. My dad is chuffed.”

Yvette Lee 16/12/2020

“A massive thank you to the amazingly kind gentlemen at Brands Garage Ltd in Trimley! After getting a flat tire on the way to take a rescue cat to the vets they really helped me by changing my tire. Such kind people and I would have been in a real pickle without them this morning! Thank You guys!!! Support local businesses and please consider them for your future motoring needs”

Ria Walters 16/12/2020

“Number 1 garage. Local, friendly and transparent. Vicky or Gemma always phone if Matt finds something that needs doing and if it can wait a few more weeks /months. Always put their customers first.”

Ann Williams 15/12/2020

From 729 surveys
94% recommendation score

“my old car needed a new exhaust and as the parts weren't available one had to be specially made. The information given was easy to understand and the new exhaust was made the same day. Service efficient and friendly and i drove away the same day with a much quieter car. Appropriate advice was also given re tyres. Thank you for enabling me to keep my car on the road.”

Kathryn Salt 14/12/2020

“Amazing team with great customer service. Went the extra mile to get my car on the road the same day.”

Vicki Barnett 14/12/2020