84% recommendation score
“Fantastic service and on a bank holiday! Service with a smile and very speedy. Kept well informed from start to finish. Would certainly recommend!”
84% recommendation score
“Spot on garage could not be better ,last year I had mitchelin rear tyres for my Porsche Boxster S and I looked on line everywhere and Pro Tyres came up trumps well pleased with every thing they have done for me,yesterday they changed my winter wheels over and put my summer tyres on my Jag first class”
84% recommendation score
“Unfortunately on this occasion Bathwick Tyres were let down by their supplier but the staff in Tetbury were most helpful and friendly and although I had to wait for a new battery I was kept informed of the situation the tyres that were fitted were at a sensible price and fitting was carried out with due speed and care”
84% recommendation score
“I needed rear brake pads doing told it would be next week then I explained I had no transport next week they told me at 12 pm that if I got it to them about 1p.m they would squeeze me in
Which they did thanks”
84% recommendation score
“My elderly mother confused the warning lights on her Ford Fiesta and ended up filling the engine with additional oil it didn’t need, thus significantly overfilling it. When she realised what she had done and the potential damage to the engine if it was rectified she was really upset.
Due to work commitments I was unable to help her straight away. So she contacted Protyre in Gloucester and they fitted her in within hours and pumped out the excess oil for her. They treated her with dignity ra”
84% recommendation score
“Fantastic communication and 1st class service. Shaun at the reception was 1st class and I would highly recommend this garage to family and friends.”
84% recommendation score
“Excellent service. Tyres supplied at good price and fitted by careful employee.”
84% recommendation score
“Job well explained and carried out at a fair price (balancing and tracking)”
56% recommendation score
“Appalling experience. The garage opened 10 minutes late, delaying me getting to work. When I picked up my car and checked the report, I found it qas at 2.9mm I was told (at my request) that my car would be available at 4pm. I got to the garage at 4.20”
56% recommendation score
“Work was to replace a 12v output fuse. a wait job book for 11am. Arrived and booked in before 11am and had to wait over an hour and a half, so that they could do a health check – not requested or approved, and wash the vehicle, not requested nor approved”
56% recommendation score
“I booked a service, pickup from my place of work Cheltenham. Instead of using the nearest branch, 2 miles away, I was booked in at Gloucester, some 14 miles away. Return of the vehicle during the rush hour was a farce. Promised return at 4.30 turned out t”
56% recommendation score
“Good Service with complimentary clean”
56% recommendation score
“Parted company with the blue oval over ten years ago and was glad to leave, now circumstances mean a large people carrier. Booked in for a major service at 35k, originally quoted £433, stated on the web site £195, operative claimed the higher price was”
56% recommendation score
“I have never had a problem with Bristol street motors from day one when I bought the car, within the first couple of months there was a problem with the stop start system but after a quick chat with the friendly team at Bristol street they soon had the car in the garage and sorted the problem . Since then no problems have come up. When it was due for it first service with me, I called up Bristol street motors who straight away helped me book the car in and sort a courtesy car. Both service advis”
56% recommendation score
“Only one disappointment with this service was that it was to include a completed complimentary wash and vacuum, the car was washed but not vacuumed.”
56% recommendation score
“Excellent service from Jon Trout in service reception, all explained and vehicle ready on time and as expected in clean condition. Follow up video from service technician is good.”
56% recommendation score
“I have been a loyal customer of Bristol Street Motors for several years and bought my last couple of cars from them but was extremely disappointed in the service I received this week when my car was booked in for a Service and MOT. I specifically reques”
56% recommendation score
“Reception staff are exceptional very good service, kept well up to date with progress and the text video of the health check is a great addition”
0 recommendations
“Thank you to Dan, Luke and Andi for all you did at such short notice, on my visit to Gloucester from Chelmsford in this horrible weather. Really great service x”
20.
0 recommendations
“One section was "Completed Complimentary Was & Vacuum No Charge".
No cleaning was carried out at all, very dissapointing after paying a £1,003.00 bill.
Hence the 8 for customer service.”
Emily Le Page 17/06/2019