87% recommendation score
“Brilliant experience, lovely bright and clean showroom and waiting area, fantastic drinks machine and magazines”
87% recommendation score
“More problems with the car after Robin and Day Preston had it for 1 day! Shouldn't have taken it anywhere near you guys!”
87% recommendation score
“I waited for the car to be serviced went very quickly and the staff could not have been more helpful”
0 recommendations
“courtesy cars always available every time i visit this workshopi am never inconvenienced at all.my car never faulters after work done and i would not go anywhere else.camilla”
93% recommendation score
“I was travelling in the area and had a slow puncture. They took the vehicle within a hour of my call and they diagnosed a leaking valve, which they fixed free of charge.”
93% recommendation score
“When I booked my car in for the service, I was given a choice of timeslots. I chose 10am. I was told that the work would take two hours and was asked whether I wanted to wait at the dealership for the work to be completed or take a courtesy car. I decided”
93% recommendation score
“You could have a body shop closer than Blackpool.”
93% recommendation score
“Customer service we excellent, very polite and informative and felt nothing was too difficult for them to help me with.”
93% recommendation score
“I am a fleet manager for a company with over 300 vehicles. 162 are Mercedes. So I do know about cars and mechanical problems. My car wasn't fixed ( on two occasions) if an engine part breaks it is covered by warranty, if a trim panel breaks it is not? Why”
93% recommendation score
“I found your service advisor (Becy )very good and soon sorted my problem, far better than the service I received when I brought my car in for its first service.”
93% recommendation score
“Fantastic from start to finish! Especially Jennifer who I felt with at the Preston Branch. Always goes above and beyond to help.”
93% recommendation score
“Very satisfied with the whole experience! Efficient professional service and I got a lovely clean car-thankyou”
93% recommendation score
“First rate service delivered by first class staff.”
93% recommendation score
“Excellent in every way! Many thanks.”
93% recommendation score
“Super dealer, very helpful.”
93% recommendation score
“I had originally booked an appointment on line for 2 new tyres to be fitted on Thursday but due to family commitments had to change the day to Tuesday all with the kind help of the service desk receptionist Many thanks”
93% recommendation score
“My car went in for its first service and whilst out in it that night I had a total loss of power and then the engine warning light came on. I then had to return it to the garage the following morning where they fixed it after 50 mins. Although they fixed”
93% recommendation score
“Excellent and professional service, certainly an added perk of owning a Mercedes”
93% recommendation score
“Excellent standard of customer care. Turned up as agreed, and fault found and rectified within 20 minutes….Great job well done.”
93% recommendation score
“Car for routine service picked up at home by very pleasant chap and returned within a very few hours, done and dusted (+valeted). Easy peasy!”
29/06/2016