85% recommendation score
“Brilliant experience, lovely bright and clean showroom and waiting area, fantastic drinks machine and magazines”
85% recommendation score
“More problems with the car after Robin and Day Preston had it for 1 day! Shouldn't have taken it anywhere near you guys!”
85% recommendation score
“I waited for the car to be serviced went very quickly and the staff could not have been more helpful”
0 recommendations
“courtesy cars always available every time i visit this workshopi am never inconvenienced at all.my car never faulters after work done and i would not go anywhere else.camilla”
88% recommendation score
“I was travelling in the area and had a slow puncture. They took the vehicle within a hour of my call and they diagnosed a leaking valve, which they fixed free of charge.”
50% recommendation score
“Booked car in for standard service and was collected and returned from my home address promptly. Also got a phone call advising service was carried out and no issues identified. Was also adviser tyres likely needing replacing in approx 6 months. All v goo”
50% recommendation score
“the service was first class all the staff very helpful, when the new e-class is available would like you to contact me kind regards anthony sharples”
50% recommendation score
“Allison was absolutely fantastic rang and explained every step of the way very helpful she has a great knowledge of the service and department”
50% recommendation score
“I am not sure on the logic of your booking in system but I am sure it works for you. I don't see the difference between asking for the vehicle to be ready by a certain time and calling it a lounge appointment" as I was not sitting and waiting for it to be”
50% recommendation score
“Customer service we excellent, very polite and informative and felt nothing was too difficult for them to help me with.”
50% recommendation score
“You could have a body shop closer than Blackpool.”
50% recommendation score
“I am a fleet manager for a company with over 300 vehicles. 162 are Mercedes. So I do know about cars and mechanical problems. My car wasn't fixed ( on two occasions) if an engine part breaks it is covered by warranty, if a trim panel breaks it is not? Why”
50% recommendation score
“Very satisfied with the whole experience! Efficient professional service and I got a lovely clean car-thankyou”
50% recommendation score
“First rate service delivered by first class staff.”
50% recommendation score
“Fantastic from start to finish! Especially Jennifer who I felt with at the Preston Branch. Always goes above and beyond to help.”
50% recommendation score
“Super dealer, very helpful.”
50% recommendation score
“Excellent in every way! Many thanks.”
50% recommendation score
“I found your service advisor (Becy )very good and soon sorted my problem, far better than the service I received when I brought my car in for its first service.”
50% recommendation score
“When I booked my car in for the service, I was given a choice of timeslots. I chose 10am. I was told that the work would take two hours and was asked whether I wanted to wait at the dealership for the work to be completed or take a courtesy car. I decided”
50% recommendation score
“My car went in for its first service and whilst out in it that night I had a total loss of power and then the engine warning light came on. I then had to return it to the garage the following morning where they fixed it after 50 mins. Although they fixed”
29/06/2016