“The gents working at this establishment were friendly, helpful and most polite. It is the first time that I have felt comfortable as a woman taking my car for new tyres and been totally at ease with them. It is usually an intimidating experience where ano”
“Excellent service as ever, friendly and relaxed atmosphere, everything explained in terms a relative ignoramus like me can understand – and in the past they have advised against unnecessary work indicated by the local Toyota dealer, even though this mean”
“I've used this centre for the last 3 years. Always great service and well looked after. Wouldn't go anywhere else. Very reliable and extremely competative prices.”
“Really bad service!! Mot and 2 new front tyres..car failed Mot and was told i needed front break pads replacing! I said that i had had my breaks checked the week before by a qualified mechanic! And they were fine..also hand break needed adjustment,Was quoted and extra £210! On top of £164 for Mot and tyres! When i got home and looked at my mot failure certificate, it made no mention of front break pads!!! I had it re-tested somewhere else the following day, they adjusted the hand break and it passed!!
Disgusting that you tried to get £210 from me for work that didnt need doing! Who's pocket was that going into i wonder!?
I will NEVER use you again or recommend you to anybody else!!
“Poor from start to finish. Two days before I turn up and 3 after I order and pay online I get a ?not sure your tyres will be here on the day ? message. Then a promised call back didn?t occur . Then I get a message one day before to say you have 3 of the 4 tyres. Then when I rearrange the day,the greeting at the desk is poor. And the wait so long I have to again rearrange my day of fitting to another day….”
“I feel they did not pressurise me into a particular brand, only ensuring they helped me get my requirements in a tyre, given there are both less expensive and more expensive. Team in reception were great, friendly, professional and customer centric. Engaging and polite. Setting my expectations and making me feel like a valued customer…despite this being my first visit.”
“Arrived with emergency front tyre fitted after hitting huge pothole.
Your team reacted immediately advised on the tyre (Mercedes Estate) .
My only requirement was wet weather performance and ultimate cost.
There was tread left on other tyre but it had a puncture repair so decided to change both.
Within 45/50 minutes I was on my way. Great service.”
“Recently had an issue with an intermittent vibration which could not be reproduced on a test drive. However, they determined that a brake caliper was sticking and cleaned it, but did not charge for this as they could not be certain that was causing the problem. The issue has not recurred since so it does seem to have resolved it.”
“Always great service with great customer care and feedback throughout. Highly recommend to everyone I know. Great affordable prices with a team willing to go the extra mile to satisfy the customer.
Lets hope they branch out and come into NE Lincolnshire as I'm moving and doubt i'll find as a good a service anywhere else.”
“I was hoping to see the range of tyres avalible to fit my 4×4. That?s why I drove from Birmingham but I felt less comfortable on puting the staff out once I was there.
As it has worked out the bf 2ko
Set I had filled are spot on.
Just wondered if I could have had a set of something as good but cheaper.
The tyre fitter chap was spot on.”
“Everything. I went round at 10 o'clock for a quote,for two front tyres,told me to come back at 11. Perfect while they were fitting the fronts,mentioned I'd better look at the rears, they were near the limit. Another couple of weeks 3 points per tyre plus £ 100 if pulled by the police. So had Four fitted couldn't be better or rather SAFER. Good job they had them in stock.”
“I was waiting for at least 15min at Reception for someone to turn up.
When they arrive, they then moaned that I was 30 mins late turning up and that the work may not be possible due to other work that was booked in.
I do not understand why Southam Tyres Tyres closes at 2:30pm on a Saturday when the team are clearly struggling to keep up with the amount of work.”
“Good prices and always quick service….unfortunately though my experience was tarnished when l took the car in for a check the week prior to changing the tyre a member of staff tried to tell me the year marked on the tyre was the year it was changed and it now needed replacing….there was nothing wrong with that particular tyre and l'm really not that dumb!”
“First time I have used Protyre in Southam Tyres. They were very efficient but I felt let down on pricing honesty. I was quoted £110 per continental tyre for a fiesta. I queried this as I recalled paying a lot less previously elsewhere but was told that was the price. I later checked the web site and they were £80 and Kwik Fit £62. Not sure I would use them again as I do need to trust suppliers I use.”
“As previously Southam Tyres tyres provided a friendly and efficient service. I took my car in a day earlier than it was booked as that suited my arrangements and was then phoned to be told they had managed to start it early and I could collect it the next morning. They had warned of a potentially expensive problem but during the work found a way round it thus saving me several hundred pounds.”
“My car failed it?s MOT and I was told that the work would cost £510 to repair fully and £290 to get it through it?s MOT, I went elsewhere to get the work done and got the full repairs work done for £300, this is a huge difference, after speaking to a number of local people and garages I have heard that Southam Tyres Tyres has a reputation for over charging young people and females.”
“Easy to book online and straight forward when I took my car in. Friendly staff.
My car did need a repair and I was a little disappointed to receive a quote of £195. When I called a couple of other local garages I was quoted £105 and £111 which was quite a big difference.
All in all I was happy with the MOT side of things but felt that I was massively over quoted for the repair.”
“Handled promptly, BUT:
A. Although you put the same make (Continental) on the 2 rear tyres when you replaced them, you put on a different different tyre type to those that remained on the front. This was not mentioned at the time and I should have been asked if this was acceptable.
B. And your technician omitted to put on one of the dust caps and I had to return to have this done.”
“Tyre fitting fine,but tried to rip off my wife saying there was metal to metal contact on the rear brakes and the pads needed replacing at a cost of £240, when I checked the pads did not need renewing and there was no sign of any metal contact. This is shady practice and an example of how organisations such as yours rip off unaccompanied females. For your information replacement pads only cost £20 and take less than 2 hours to fit, so goodness knows where £240 to fit them comes from”
“We come to Southam Tyres from Coventry because they have what we want, it?s a clean friendly environment with tea and coffee hosted by Ray (he needs an apron)
They offer good advice when enquiring about other brands, products or services, the job is then completed quickly and efficiently. We have come to rely on Southam Tyres Tyres for a no nonsense, 1st class service, let?s hope nothing changes.”